The role will be responsible for building and enhancing existing physical, logical, and presentation models using BI tools to meet reporting requirements. The role will also design and build reports and dashboards, assisting in development of complex ad hoc queries and analyses.

The role will be part of the global Performance & Reporting Team and will require passion for technical design, development, problem solving, and ability to learn new concepts and best practices. 

The Role

Builds a comprehensive understanding of the applications, systems and infrastructure across the Outsourcing GB line of business. Work with the support teams to ensure reliability and automation of production activities related to BI environment. Provide technical support as needed. Maintain security model in relation with the BI tool Create and maintain detailed documentation throughout the development cycle Support user community on BI technology and functionality Draws on internal and external practices to establish best practices within the team and ensures that it is shared and understood. Continuously develops technical knowledge and is recognised as a key resource across the global team. Collaborates with other specialists and/or technical experts to ensure that Outsourcing NNA are delivering to the highest possible standards and that solutions support stakeholder needs and business requirements. Works closely with team members to ensure that the correct data is displayed in reporting at all times Initiate practices that will increase code quality, performance and security. Develops recommendations for continuous improvements initiatives, applying deep subject matter knowledge to provide guidance at all levels on the potential implications of changes. Communication with key stakeholders and development teams on technical solutions. Convince and present proposals by way of high-level solutions to end users and/or stakeholders. High learning adaptability, demonstrating understanding of the implications of technical issues on business requirements and / or operations.

The Requirements

Knowledge and Experience:

A Bachelor's/College Degree would be beneficial and extensive experience in a technology related discipline, such as IT or Engineering or equivalent experience is requiredKnowledge on BI tools including installation, administration, management and Business Intelligence Reporting experience, including design and developmentExperience on creating reports using a BI tool (e.g. Power BI, Oracle OBIEE)Experience on data modelling for BIExperience developing reports and dashboardsKnowledge of Oracle databases, UNIX environment, UNIX shell scripts, SQL and PL/SQLExperience migrating legacy and/or other BI tool reportsExperience applying data warehousing and database performance optimisation techniques to structured and unstructured datasetsExperience of source code control systems – GIT, PVCSStrong knowledge on code quality with emphasis on continuous improvement, performance and securityKnowledge on continuous delivery and continuous integration practicesWillingness to work in a fast-paced collaborative team environment that has tight deadlines. Ability to learn and evaluate new tools, concepts, and challenges quickly. Client service focus and flexibility in supporting client requests. Strong analytical and problem-solving skills. Strong written and verbal communication skills. 

Technical Competencies

Subject Matter Expertise

Developing expertiseYou seek opportunities to build your subject matter knowledge, skills and understanding of emerging technologies and industry practices in your area. You share your knowledge with team members.Applying expertiseYou are recognised as a specialist in your area, applying your subject matter knowledge and skills to assess impact, scale, timelines, and complexity of work needed, solve complex problems and deliver improvement initiatives.

Solution Development

Systems thinkingYou facilitate collaboration within and across teams to develop solutions and monitor progress. You think across boundaries to identify links between domains, systems, people and processes and evaluate the impact.Focusing on qualityYou guide others and set processes and measurements to ensure the team take ownership and accountability for delivering timely and quality solutions.

Technical Communication

Simplifying complexityYou break down complex technical information into understandable terminology and concepts. You help others to do the same.Influencing stakeholdersYou consistently adapt your communication content and style to influence internal and external stakeholders based on an understanding of their familiarity with technical concepts and processes.

WTW is an Equal Opportunity Employer