Sentara Health is seeking to hire a qualified individual to join our team as a Practice Management Consultant -Template Optimization

Position Status: Full-time, Day Shift

Position Location: Hybrid position (On-Site at Sentara Park)

Position Summary: 

To provide practice management solutions across the Sentara Ambulatory Division to help achieve practice operations excellence. As subject matter experts in practice management and process improvement, they will serve our practices by providing business tools, best practices, gap analysis, recommendations, and action planning.

Standard Working Hours: 8:00AM to 5:00PM (ET).

Minimum Requirements:

Bachelor's level degree Requires two (2) years experience with Epic systems and workflows.Three (3) years experience in practice management, medical office, training and development, supervisory/management

Template Design and Development

Design scheduling templates that align with clinical workflows, physician preferences, and organizational goals.Develop templates for new providers, specialties, and services, ensuring flexibility and scalability.Collaborate with department heads and physicians to balance patient access with provider workload.

Management and Oversight

Oversee the implementation and maintenance of scheduling templates across all specialties.Regularly review and update templates to reflect changes in clinical services, physician availability, or patient demand.Monitor schedule performance metrics, such as patient wait times, no-show rates, and provider utilization.

Collaboration and Communication

Act as the primary liaison between physicians, clinic managers, and the scheduling team.Facilitate regular meetings to gather feedback on template performance and resolve scheduling conflicts.Communicate updates and changes to scheduling templates effectively to all stakeholders.

Data Analysis and Reporting

Analyze scheduling data to identify trends, inefficiencies, and opportunities for improvement.Prepare and present reports on scheduling performance to leadership.Use data-driven insights to propose and implement scheduling strategies.

Process Improvement

Lead initiatives to enhance scheduling practices and improve patient access.Develop and maintain standard operating procedures (SOPs) for template design and management.Stay current with industry best practices and incorporate them into scheduling processes.

Sentara Overview
For more than a decade, Modern Healthcare magazine has ranked Sentara Health as one of the nation's top integrated healthcare systems.  That's because we are dedicated to growth, innovation, and patient safety at more than 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals.

Sentara Benefits
As the third-largest employer in Virginia, Sentara Health was named by Forbes Magazine as one of America's best large employers.  We offer a variety of amenities to our employees, including, but not limited to: 

 Medical, Dental, and Vision Insurance

Paid Annual Leave, Sick LeaveFlexible Spending AccountsRetirement funds with matching contributionSupplemental insurance policies, including legal, Life Insurance and AD&D among othersWork Perks program including discounted movie and theme park tickets among other great dealsOpportunities for further advancement within our organization

Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace.  For information about our employee benefits, please visit: Benefits - Sentara (sentaracareers.com)

Please Note: The yearly Flu Vaccination is required for employment.

Note: Sentara Health offers employees comprehensive health care and retirement benefits designed with you and your family's well-being in mind. Our benefits packages are designed to change with you by meeting your needs now and anticipating what comes next. You have a variety of options for medical, dental and vision insurance, life insurance, disability, and voluntary benefits as well as Paid Time Off in the form of sick time, vacation time and paid parental leave. Team Members have the opportunity to earn an annual flat amount Bonus payment if established system and employee eligibility criteria is met.

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