#827 Geneva, NY, USA Job Description Responsibility Summary: Responsible for the practice. Develops and coordinates efficient department procedures that support the operations of the office. Acts as liaison with companies, carriers, and internal departments to insure delivery of services and accurate billing. Overall responsibility for providing other administrative functions of the department. Maintains effective verbal and written communications at multiple levels within internal and external customers. Coordinates activities of the office. Directs and guides staff and ensures appropriate utilization of human and capital resources. Essential Job Functions: (Maximum of the first 5 will be included in the performance appraisal) Develops and coordinates efficient departmental procedures that support the operations of the office. Supervises the development of PI activities for internal benchmarking. Oversees day to day operations of practice and oversees employees of same. Responsible for ordering clinical/office Insures timely access to appointments as well as timely service to customers who present for services. Works together with the Assistant Vice President and staff of the office to develop a business plan that identifies new programs/services or changes to existing services to increase revenue and/or customer satisfaction. Maintains current knowledge of managerial programs. Supervises office employees and carries out human resource functions including but not limited to, Payroll, orientation, performance appraisals, PTO requests, and recruitment/retention activities. Orders supplies, approves invoices, and evaluates vendors for cost-saving opportunities. Medent user for the office. Responsible for end of month billing procedures for the office. Trains staff on Medent system. Performs Other duties as assigned.