Responsible for providing daily operations to focus on staff management, responding to physician, patient, and staff concerns, and budget management. Works with patients to resolve customer service issues and maximize revenue cycle collections. Formulates and implements shared priorities and goals for providing optimal customer service, increasing operational efficiency, ensuring financial viability, and providing high-quality health care services. Principal Accountabilities: 1. Ensures and manages guidelines, policies, and procedures in adherence to the organization and establishes protocols for day-to-day operations. 2. Provides and maintains supplies and equipment and maintains appropriate inventory management and budgetary controls. 3. Complies with the financial policies and procedures governing cash collections and reconciliation and ensures necessary cash controls are monitored and followed. 4. Orients, trains, assigns, schedules, directs, and supervises departmental staff. 5. Ensures and manages the exposure of communicable diseases, hazardous materials, and pharmacological agents to minimize risk and follows a standard health precaution. 6. Reviews, evaluates, and monitors work schedules, workflow, and duty assignments of the staff and provide updates as required. 7. Monitors patient complaints and issues to identify opportunities for service improvement. 8. Performs other related duties as assigned. Required: 1. HS Diploma Preferred: 1. Bachelor's Degree in Healthcare or related field. 2. 3-5 years experience Atlantic Medical Group is a physician-led and physician-governed organization that delivers the highest quality health care, at the right place, the right price, and the right time. We are a multispecialty physician group with more than 1,000 doctors, nurse practitioners and physician assistants at over 300 locations throughout northern and central New Jersey and northeast Pennsylvania. Our mission is to deliver exceptional care recognizing the unique needs of all those we serve. Our vision is to achieve the best outcomes with our patients at the center of the physician-led team, driven by service, innovation and continuous learning. Our integrated network offers seamless access to Atlantic Health System’s entire health care continuum and our nationally and regionally ranked hospitals. In collaboration with Atlantic Health System, several of our practices offer urgent care and walk-in services. In addition to primary care physicians, the team includes specialists that care for patients in all aspects of their health from pediatrics to geriatrics and everything in between. We make health decisions easier for patients with enhanced access to referrals. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.