Develops objectives, policies, and
procedures for department cost centers to formalize and implement the mission,
vision, and values of Billings Clinic. Maintains the standards, customer
relations, and practice in a designated service line. Accountabilities include:
quality of services; short- and long-range planning to achieve goals and
objectives; fiscal control; physician and interdepartmental/intradepartmental
relations; personnel management.
Essential Job Functions
• In collaboration with physician
leadership and other medical staff, administration, and other health care
providers, develops and implements short- and long-range plans, and leads,
develops and revises programs which enhance department services.
• Leads department in the overall
marketing, program development, and service priorities. Coordinates with
physicians and other Billings Clinic leadership to assure continuity in pursing
service line/organizational goals and synergy in implementing plans and problem
resolution.
• Develops, implements, and
maintains a realistic, cost-effective annual budget.
• Practices process improvement
principles to assess and improve the quality of the service/care provided
within the department. Maintains competency in all organizational,
departmental, and outside agency safety standards relevant to job performance
for department and ensures compliance of department and staff.
• Develops, retains, recruits, and
leads a talented team committed to accomplishing the goals and objectives of
Billings Clinic. Recommends, implements, and evaluates plans and systems that
assure sufficient number of qualified and competent staff to provide
care/services. Adheres to administrative policies and procedures relating to
human resource management.
• Demonstrates and encourages an
ethic of open communication and teamwork throughout the organization. Builds an
environment of shared commitment to Billings Clinic’s goals and responsibility
to achieve quality outcomes. Provides consultation for related concerns and
acts as a customer advocate by demonstrating sensitivity to ethical and legal
ramifications of practice.
• Participates in evaluation,
selection and integration of health care technology and information management
systems that support quality of care/financial needs and the efficient use of
resources.
• Supports and models behaviors
consistent with Billings Clinic’s mission, vision, values, code of business
conduct and service expectations. Meets all mandatory organizational and
departmental requirements. Maintains competency in all organizational, departmental
and outside agency standards as it relates to the environment, employee,
patient safety or job performance.
• Performs all other duties as
assigned or as needed to meet the needs of the department/organization.
Minimum Qualifications
Education
• Four (4) Year / Bachelor’s Degree in relevant to service area
Experience
• Two (2) years' experience in service area
Certifications and Licenses
• CPR certification as appropriate
for department and/or service area
• Current Montana driver’s license
and the ability to be insured to operate Billings Clinic vehicles