Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for managing and leading a team of Practice Solutions Relationship Account Officers accountable for selling financial products to healthcare professionals. Key responsibilities include to reviewing active portfolios of clients to drive business and credit opportunities, and assisting team members with escalating issues. Job expectations include understanding of Practice Solutions products and credit acumen, ability to work with internal and external partners/leaders, and coaching associates.

Responsibilities:• Drives operational excellence and business strategy with an in depth knowledge of credit analysis, credit products, risk assessment, and structuring

• Manages credit escalations, credit deal reviews and negotiation, spread analysis, and appeals throughout credit continuum

• Demonstrates examples of improving specific businesses financial outcomes by interpreting financial statements, mitigants, recognizing specific levers for success, and providing credit expertise and influence

• Partners with support teams (underwriting, fulfillment, project consultants, etc.) to drive business through the loan process

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

Diversity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.People Manager & Coach: Knows and develops team members through coaching and feedback.Financial Steward: Manages expenses and demonstrates an owner’s mindset.Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Skills:

Business AcumenCredit Documentation RequirementsProcess ManagementSales StrategyBusiness Case ReviewCoachingPortfolio AnalysisProcess Performance MeasurementSales Performance ManagementCandidate ScreeningCustomer Service ManagementEmployee CounselingRelationship BuildingWorkforce Diversity Management

Required Qualifications:

Experience with Practice Solutions productsStrong knowledge of healthcare industrySales experience and in-depth Credit acumenPrior management/team leadership experiencePipeline Management/Reporting and system knowledgeFlexible and adaptable to changing business needs/requirements

Desired Qualifications:

Strong organizational skills with ability to prioritize and work under pressure to ensure to meet deadlinesEffective interpersonal and communication skills with ability to resolve issues in a professional and timely manner working in a team

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week: 

40