**JOB SUMMARY** **Location BSWH Medical Center Irving TX** **Department Laboratory** **Shift Day 9:00am - 5:30pm** **Preferred Experience Must be phlebotomy certified with at least 5 years of phlebotomy experience and leadership experience** The Supervisor of Pre-Analytical directs the collection and processing of quality specimens in a safe manner. Aids in the delivery of exceptional patient care. Guides and facilitates the Phlebotomist and other clinical staff to collect and process quality specimens in a safe manner. Coaches for positive behavior and performance. Responsible to schedule and coordinate staff to meet patient needs. **ESSENTIAL FUNCTIONS OF THE ROLE** + Guides and mentors Phlebotomists and other staff by communicating technical and general information in a professional and constructive manner, has HR responsibilities of team. + Responsible for high customer satisfaction through professional and ethical conduct. + Evaluates staff behaviors and performance to achieve department goals with a focus on continuous improvement through proficiency assessment and other tools. + Follows all established specimen collection, labeling, transportation, and handling procedures. Performs all delegated functions as defined by facility CLIA Director. + Builds cohesive team through collaboration and innovation. + Coordinates and schedules staff to meet patient and departmental need. Responsible for the delivery of quality work and service of staff. + Monitors quality and safety reports. **KEY SUCCESS FACTORS** + Knowledge of laboratory regulations, protocols and procedures. + Statistical and critical thinking abilities. + Ability to comprehend and communicate complex instructions in an easy to understand. + Ability to perform laboratory protocols and procedures. + Knowledge of safety and infection control standards. + Ability to work in a team environment and perform service recovery. + Ability to make tactical judgments around the allocation and direction of the work of supervised employees using established guidelines, policies and/or procedures. + Ability to make effective hiring and termination recommendations. + Ability to train, and evaluate performance of supervised staff. + General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. **BENEFITS** Our competitive benefits package includes the following + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** **Location BSWH Medical Center Irving TX** **Department Laboratory** **Shift Day 9:00am - 5:30pm** **Preferred Experience Must be phlebotomy certified with at least 5 years of phlebotomy experience and leadership experience** + EDUCATION - H.S. Diploma/GED Equivalent + EXPERIENCE - 2 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Phlebotomy Technician (PBT): Must have a Phlebotomy Tech Cert from one of these agencies: ASCP, NPA, ASPT, NCCT, NHA, AMT, NAHP, AMCA, AAH or ACA. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.