Annual Requirement Training:
Infection Control/Hazardous Materials
Annual Requirement Training:
Fire/ Safety/Disaster
TB Skin Test/Assessment (Annual)
HIPAA
Minimum Qualifications: Can type 30 word per minute, and excellent communication and organizational skills.
Skills are measured by: Observation and verbal feedback from employees, applicants, directors and vendors. Review of documentation including time and attendance and other payroll records.
Skill Identified
Accurately follows hospital policy for ROI and assists ROI clerk opening and stamping of mail daily
•retrieves folders and prints/retrieves charts requested
•maintains a system for processing requests for incomplete records
•logs requests received in CNE and mailed in CNE and Cerner
•answers the telephone and provides instructions to the callers for obtaining copies of patient records/assists patients in completing authorizations to disclose patient information
•faxes patient information to other physicians/facilities for treatment purposes
•processes walk-in requests for radiology films
•verifies records are complete and maintains a system for processing requests for incomplete records
•verifies doctor=s appointments when patients are requesting records for patient care
•notifies the patients of copying charges and when records are ready to be picked up
Demonstrates adequate knowledge of ROI statutes as set forth by state and federal government
determines the dates of service requested, prints an AI sheet and highlights the requested dates of service, attaches the authorization, and routes to the appropriate ROI staff member for disclosure
•demonstrates knowledge of workers= compensation laws
•demonstrates knowledge of state laws (Mississippi Code & Mississippi Rules of Evidence)
•demonstrates knowledge of laws governing the release of alcohol/drug treatment records and the requirement for a specific authorization for that purpose
•demonstrates understanding of HIPAA requirements
Responds to ROI requests on a timely basis prioritizes work load to prevent backlog of requests
•Operates as an integral part of the Health Information team
•proper routing and retrieval of records is practiced daily
•schedules earned time off in cooperation with fellow employees and supervisor
•reports any suspicious requests for information to the supervisor
•availability for other duties as assigned by supervisor/director
PERFORMANCE STANDARDS: Demonstrating actions which create a positive experience for the customer as well as promoting positive teamwork with co-workers.
Dependability
Great Attitude
Caring
Professionalism
Team Player
Maturity
Pride in Your Job
Great Communication
Appearance
Privacy
ROI Clerk
Annual Requirement Training:
Infection Control/Hazardous Materials
Annual Requirement Training:
Fire/ Safety/Disaster
TB Skin Test/Assessment (Annual)
HIPAA
Minimum Qualifications: Can type 30 word per minute, and excellent communication and organizational skills.
Skills are measured by: Observation and verbal feedback from employees, applicants, directors and vendors. Review of documentation including time and attendance and other payroll records.
Skill Identified
Accurately follows hospital policy for ROI and assists ROI clerk opening and stamping of mail daily
•retrieves folders and prints/retrieves charts requested
•maintains a system for processing requests for incomplete records
•logs requests received in CNE and mailed in CNE and Cerner
•answers the telephone and provides instructions to the callers for obtaining copies of patient records/assists patients in completing authorizations to disclose patient information
•faxes patient information to other physicians/facilities for treatment purposes
•processes walk-in requests for radiology films
•verifies records are complete and maintains a system for processing requests for incomplete records
•verifies doctor=s appointments when patients are requesting records for patient care
•notifies the patients of copying charges and when records are ready to be picked up
Demonstrates adequate knowledge of ROI statutes as set forth by state and federal government
determines the dates of service requested, prints an AI sheet and highlights the requested dates of service, attaches the authorization, and routes to the appropriate ROI staff member for disclosure
•demonstrates knowledge of workers= compensation laws
•demonstrates knowledge of state laws (Mississippi Code & Mississippi Rules of Evidence)
•demonstrates knowledge of laws governing the release of alcohol/drug treatment records and the requirement for a specific authorization for that purpose
•demonstrates understanding of HIPAA requirements
Responds to ROI requests on a timely basis prioritizes work load to prevent backlog of requests
•Operates as an integral part of the Health Information team
•proper routing and retrieval of records is practiced daily
•schedules earned time off in cooperation with fellow employees and supervisor
•reports any suspicious requests for information to the supervisor
•availability for other duties as assigned by supervisor/director
PERFORMANCE STANDARDS: Demonstrating actions which create a positive experience for the customer as well as promoting positive teamwork with co-workers.
Dependability
Great Attitude
Caring
Professionalism
Team Player
Maturity
Pride in Your Job
Great Communication
Appearance
Privacy