Requisition ID: req56444 Job Title: Preferred Communities Intern Sector: Social Work Employment Category: Intern Employment Type: Part-Time Open to Expatriates: No Location: New York RAI Work Arrangement:Open to Remote Job Description RESPONSIBILITIES + Assist with client check-ins over the phone or through video calls (as preferred by the client) + In collaboration with Preferred Communities (PC) Casework Team, develop individualized plans with detailed action steps based on client needs; supporting clients with action steps such as exploring employment opportunities, assisting with referrals for additional support services, etc. + Provide direct client-centered casework activities such as contacting clients and external agencies to book and arrange public services and health care appointments; accompanying clients to appointments as needed for support + In collaboration with PC Team and Healthcare Benefits Navigators, develop Access HRA and NYC Housing Connect and other benefits navigation workshop materials; delivery of workshops to clients as needed + Support casework administrative tasks such as enrolling clients into database systems, uploading client documents, completing intake assessments and client agreement forms, accompanying clients to their appointments. + In coordination with Healthcare Benefit Navigators, support screening and enrollment activities for benefit programs such as Medicaid, NYC Care, SNAP, WIC, FairFares, etc. + Keep thorough and accurate case file documentation in IRC’s database + Keep all digital files up to date and create new digital client files as needed Communicate client concerns and potential challenges to PC Casework Team Members/Healthcare Benefits Navigators LEARNING OBJECTIVES: + Gain experience with the U.S refugee resettlement process and services available to clients specifically in/ around New York City. + Gain experience in identifying clients' needs to appropriately coordinate medical care and connect them to necessary supportive services within the community. + Gain experience with conducting wellness assessments 6 months and 12 months after ICM enrollment and keeping thorough and accurate case file documentation of all direct services provided to clients. + Develop skills in creation and delivery of workshops addressing client housing, employment and resource benefits navigation Equal Opportunity Employer: IRC is an Equal Opportunity Employer: IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. Qualifications