Shanghai, Shanghai, China's Mainland
3 days ago
Premium Account Lead-电商大客户经理

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Job Summary职位概述:

Responsible for managing annual sales contract(plan & sign up ) , annual sales forecast by month, inventory management, and liaison to execute brand/product promotions planned by marketing, and after sales service execution for the E-commerce customers , to achieve or exceed sales target for the assigned sales account. 负责管理年度销售合同(计划和签订),按月进行年度销售预测,库存管理,联络执行市场策划的品牌/产品促销 活动,执行电子商务客户的售后服务,完成或超额完成指定销售账户的销售目标。

Main  Tasks & Responsibilities主要工作职责 :

Build and regular update customer profile, and sales, off-take, product mix, etc. database

建立和定期维护客户档案,如销量,进货量,产品种类等

Proposal annual resources (price, margin, rebate, etc.) allocation. Set Account KPIs & scorecard

年度资源计划的定制,设立相应的客户衡量指标

Actively develop customer business potential, conduct quarterly business review with Key customers in order to maintain a good relationship with customers from making decision to operation management level, and, enable Roche products can consecutively listed on the preference list

主动积极地维护客户的关系,及时了解客户的潜力,以确保让罗氏产品成为客户的首选

Sets up customer business tracking systems, including monthly sales, distribution coverage, expense status & ROI, productivity by customer, competition situation, the pricing stability, account P&L; generate revised initiatives & customized programs to continue the success in customer satisfactions

建立业务科持续监测和发展的系统,包括月度销量,经销商的覆盖,费用的状况,投资回报率,客户的生产力状况,竞争环境,价格的稳定性以及和客户进行的活动以确保持续的客户满意度

Provides realistic rolling demand forecasts in collaboration with sales head, business operation team & marketing on a monthly basis to reflect the update in-market situation

提供定期的销售预估

Works proactively with marketing team on campaign developments, and, leverage with professional activities in HCP channel, to ensure brand image enhancement with high-quality execution- Possesses sound marketing concepts and provides inputs on overall strategic and organization issues; share best practice of E-customer to the organization

和市场部紧密合作,确保品牌价值以取得高质量的策略执行

Other projects or tasks assigned by line manager

主管指派的其他任务

Conduct business in full compliance including but not limited to Roche Secure, Roche Behavior in Business, Roche Competition Law Interactive Dialogues, Roche Safety, Security Health and Environmental Protection 

遵循罗氏所有合规要求,包括但不限于罗氏信息安全,罗氏商业中的行为,罗氏竞争法互动对话,罗氏安全健康环境等,合法合理开展业务活动

Education & Qualifications教育背景与专业资格:

Superior interpersonal and excellent communication skills, both internal and external.

善于内部及外部人际关系的处理及出色的沟通技巧

Excellent ability of issue analysis and solving.

出色的问题分析及解决能力

Fluent in English, listening, speaking, reading and writing.

流利的英语听说读写能力

Well-developed networking ability.

良好的工作网络拓展能力。

Ability of innovation, proficient skill of team management

创新能力,娴熟的管理技巧

Bachelor Degree本科学历 Proficiency in both spoken and written English

熟练掌握英语口语及书面表达

Good command of MS office software application

熟练应用微软办公软件

Experience工作经验:

At least 8 years’ experience of e-commerce position experiences in Pharmaceuticals company or E-commerce platform.

8 年以上在制药公司或者电商平台的电商职位从业经验。

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.

Confirm your E-mail: Send Email