LEGENDS

Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide – Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Legends IQ – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Facebook, Twitter and Instagram @TheLegendsWay.

 

GLOBAL HOSPITALITY

We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops and a warm welcome at every turn.

 

THE ROLE          

This Food and Beverage Operations Manager reports to the General Manager. The F&B Operations Manager will be responsible for assisting with the overall management of the Food & Beverage operation in the venue.

 

ESSENTIAL FUNCTIONS  Responsible for the day to day operation of all premium services, including catering, club areas, and suites Work with Executive Chef on menus for all events Completing weekly department scheduling, monitoring of department labor costs, budgets, and forecasts Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices Accountable for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment Determine and control staffing levels for all events in an effort to maximize net returns while maintaining satisfactory Guest Service levels Make operational recommendations and establish prices for products and services within approved budget Assist with establishing yearly Catering and Suites sales and profit goals, work on financial goals, cost of goods and profit plans Oversee hiring, promoting and termination of all Premium Services Staff Provide instruction on company policies and procedures to Premium Services Staff and ensure proper follow-through, including training on job duties, and Customer Service Expectations Ensure unit compliance with federal state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines Perform other related duties, tasks and responsibilities as required Other duties as assigned

 

QUALIFICATIONS

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

Excellent customer service Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order. Ability to work independently and/or in a team environment Strong verbal and written communication skills Must have computer skills: Microsoft Word, Excel.

Required Qualifications:

Three to five years of related experience Bachelor’s degree or equivalent combination of education and related experience and/or training Detail-oriented and extremely organized with the ability to multi-task Ability to interact with all levels of management Excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment Must be able to work extended hours due to business requirements including late nights, weekends and holidays.

Preferred Qualifications:

Bilingual in Spanish

Physical Requirements:

Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms Ability to lift and/ or move up to 25 pounds; Specific vision abilities required by this job include close vision and distance vision

Environmental Working Conditions:

The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

 

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

 

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear, use hands and fingers and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.