Williams Lea is hiring for a Presentations Workflow Coordinator for our Columbus, OH office to work Monday to Friday 4:00 pm to 12:30 am!

Pay: $22.80 - $24.00/hour

Benefits:

Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)401k Retirement Savings Plan Including Employer MatchPaid Time Off (PTO)Life InsurancePaid Parental LeaveShort-term & Long-term DisabilityHealthcare & Dependent Care Flexible Spending AccountsDomestic Partner CoverageCommuter BenefitsLegal AssistanceEmployee Assistance Program (EAP)Access to on-site Gym and CaféCompany Provided ParkingAdditional Employee Perks and Discounts

The Presentations Workflow Coordinator is an experienced position delivering exceptional customer service to our clients by providing timely and accurate desktop publishing support of an intermediate to advanced level. Advanced ability to assess PowerPoints, with a technical eye to detect and ensure proper corrections (creation, formatting, edits, proofing, etc.) for requesters. The position requires advanced software aptitude in those programs used for presentations, as well as speed and accuracy in a high-volume, high-pressure production environment. The Presentations Workflow Coordinator is responsible for the day-to-day coordination of workflow within a shift or site.

Job duties: 

Intakes work requests from the client, including clarification of job instructions and negotiation of deadlines with the requester. Seeks alternate solutions to deadline requests, as needed 

Prioritizes work requests across team and coordinates/balances multiple projects based on experience and following established guidelines, especially when working with escalated deadlines or issues 

Creates and edits PowerPoints, mail merges, charts, graphs, tables, etc. 

Scans and cleans up documents utilizing scanner equipment and appropriate software 

Converts and cleans Powerpoints from other software applications 

Evaluates personnel performance with the Supervisor/AM and assists in the development and improvement of individual and team skills 

Demonstrates proper professional expectations for team members when dealing with client requesters and client work requests, including meeting deadlines and delivering high-quality work 

Facilitates focus and coordination on and between shifts in the production of deliverables to the client in order to meet or exceed the client's expectations for quality, timeliness, and service 

Job Requirements: 

Bachelor’s degree preferred or equivalent years of experience able to substitute 

Minimum of 3 years of related office experience with desktop publishing and creative design  

Advanced knowledge of Microsoft Office suite (PowerPoint, Excel, as examples) 

Excellent verbal and written communication and interpersonal skills necessary to communicate questions and/or suggestions to the client and other team members in a professional and customer service-oriented manner 

Ability to work both independently and collaboratively as part of a team; self-motivated to ensure own production 

Ability to work in a fast-paced, deadline-driven team environment while handling sensitive and/or confidential documents and information 

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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