Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Principal, Advisors Client Services

Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem solving techniques to improve the client’s overall strategy, performance, and operations.
Roles and Responsibilities
Client Impact
•\tLead complex client engagements across a range of industries and problem statements
•\tDirect the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value
•\tOwn senior client relationships from mid-level to C-suite to drive commercial success
•\tServe as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations
Team Collaboration & Culture
•\tGuide team through complex problem solving to business-focused solutions and recommendations that drive client value
•\tMotivate the project delivery team to produce superior quality deliverables, and create a collaborative and inclusive environment for all levels
•\tOwn relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
•\tLead on-the-job training, coaching, and mentorship to both direct and outside team member
Qualification
•\tUndergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
•\tExperience coaching and leading teams across large, strategic consulting engagements that involve structured problem solving and stakeholder management
•\tExperience leading senior client relationships
•\tDeep knowledge of business KPIs, financials, and organizational leadership
•\tAbility to identify new business development opportunities, and experience leading proposal development and scoping of new opportunities
•\tExperience generating new knowledge or creating innovative solutions for a firm • Logical, structured thinking, and affinity for numerical analysis
•\tAdvanced Word, Excel, and PowerPoint skills
•\tAbility to lead multiple projects and clients in a fast-paced, deadline-driven environment
•\tAbility to communicate effectively in English and the local office language (if applicable)
Preferred qualifications
•\tRelevant industry expertise
•\tMBA or master’s degree with relevant specialization (not required)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.