Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Reporting to the local Operations Services Manager, the Principal Assistant & Client Services Coordinator is a multifaceted role encompassing office coordination, front of house duties, and administrative support for several Principals & Partners.

 

Your responsibilities will include include management of reception and meeting rooms, event coordination, maintaining office facilities and broader office administrative needs. Principal support will include diary management, travel management and general administrative support.

As an integral member of Operations cohort, you will contribute to fostering strong engagement within the Auckland office, and values-aligned office culture, including support for office engagement initiatives.

Office Administration

Cover the reception desk and client reception areaPrepare meeting rooms for staff and client events as per booking requests, including configuration of tables and chairs, AV equipment, ordering and set-up of food and beverages, cutlery, crockery etc. Tidy and reconfigure rooms at the conclusion meetings Assist with office-related events and functions including set up, catering and other requirements as neededPurchase and stock control of corporate stationery, business cards, letterhead etc. and food and beverage suppliesPrompt response to Client Services distribution inboxProvide assistance with bulk photocopying, binding, large mail outs and ad hoc admin tasks as requiredAd hoc tasks and specific requests to ensure efficient & seamless running of the office

 

Principal Support

Proactively manage and coordinate daily schedules across several time zones and ensure Principal is fully briefed and organised Coordinate complex travel and related logistics including visa and passports to the best efficiencies and in accordance with BCG policySchedule client, case team and administrative meetings, as required, and all associated logistics.Support Principal’s commercial agenda, understand case & client requirementsServe as a vital point of contact for case teams with regard to Principal's calendar and logistics Manage requirements and provide administrative support as directed by PrincipalDevelop and maintain strong working relationships with internal and external stakeholders including clients

What You'll Bring

Previous experience in office administration; professional services experience is advantageous, but not essentialIntermediate technical skills (Outlook, PowerPoint, Excel, and Word)Strong organisational skills, with the ability to prioritise and manage competing deadlines effectivelyStrong communication & interpersonal skills; you’re responsive, intuitive and demonstrate a high level of emotional intelligence Enthusiasm; you’re a strong team player, who proactively seeks opportunities to assist othersStrong focus on providing excellence in service deliveryAdaptability and flexibility; you thrive in a fast-paced and changing environment bringing open-mindedness and positivity to challenges

Additional info

Diversity of thought, background, and experience is a core part of our BCG values and is key to how we deliver value to clients.  

We are committed to fostering a diverse, equitable, and inclusive environment where everyone feels valued, connected, empowered to be themselves and contribute to their fullest potential. 

Applications are encouraged from people of all backgrounds, including Indigenous Australians, individuals with disability, those from culturally or linguistically diverse backgrounds, LGBTIQA+ individuals, women, and gender-diverse individuals. 

We want to make sure everyone experiences a positive, barrier-free recruiting process. Please let the recruiting team (wood.ashlen@bcg.com) know at any stage if you require additional support or adjustments to assist you with your experience including support in submitting your application, providing identity documents, or attending a job interview. This includes any specific support for transgender and gender-diverse individuals. 

BCG’s efforts toward diversity, equity, and inclusion are recognised locally and globally: BCG Australia and New Zealand hold a WGEA Employer of Choice for Gender Equality citation and are awarded the Australian Workplace Equality Index Gold award for LGBTQIA+ inclusion.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
BCG is an E - Verify Employer. Click here for more information on E-Verify.