Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Principal Consultant – CPQ Business Analyst

The business analyst works on translating business requirements into technical solutions, delivering end-to-end solutions, overseeing the development of Power BI solutions, and supporting the transformation of the organization's reporting capabilities and enhancement of the underlying Datawarehouse and the associated data control framework.

Responsibilities

Product Strategy and Roadmap:

Develop and communicate a clear product vision and strategy aligned with the company's overall objectives.

Create and maintain a product roadmap that outlines the key features, enhancements, and milestones for the product's evolution.

Requirement Gathering and Prioritization:

Collaborate with stakeholders, to gather and prioritize product requirements.

Define user stories, use cases, and acceptance criteria to guide the development process.

Technical Understanding:

Possess a deep understanding of the technology stack, architecture, and technical constraints associated with the product.

Collaborate closely with engineering teams to ensure the technical feasibility of product features.

Cross-Functional Collaboration:

Work closely with cross-functional teams, including development, UX design, quality assurance, and operations, to ensure successful product delivery.

Foster effective communication and collaboration among team members.

Product Development Oversight:

Monitor and track product development progress, ensuring that it stays on schedule.

Make critical decisions and trade-offs to meet project objectives.

Performance Metrics and Analysis:

Establish key performance indicators (KPIs) to measure the product's success and iterate based on data-driven insights.

Customer Feedback and Iteration:

Gather and analyze stakeholder feedback to identify opportunities for product improvement.

Iterate on product features and enhancements to address stakeholders needs and pain points.

Qualifications we seek in you

Minimum Qualifications

Relevant years of software product management experience

Business process and domain expertise in CPQ, Quote-to-Order and Subscription Lifecycle Management is required

Experience gathering and capturing product requirements and transforming them into a product roadmap.

Strong technical background and the ability to communicate effectively with development teams.

Strong prioritization skills and the discipline to focus on high impact activities.

Experience in managing SaaS product and vendors.

Proficiency in product management tools and methodologies (e.g., Agile, Scrum).

Strong analytical and problem-solving skills.

Exceptional communication and leadership abilities.

Ability to adapt to changing priorities and work in a fast-paced environment.

Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions.

Strong prioritization skills and the discipline to focus on high impact activities.

Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions.

Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business) is required

Preferred Qualifications

Excellent interpersonal communication skills

Solution oriented mindset

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.