Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Principal Consultant – Windows Engineering

We are looking for a Windows/VMware engineer who is highly motivated and ready to work in a team environment. The engineer should possess good communication skills and should be able to articulate complex topics to stakeholders. CDK has a large Windows server fleet and hence the candidate should be able to support large number of servers. In addition to catering for a dynamic environment, the candidate should also be able to collaborate with other teams such as automation/backup/VMware. The job also requires hands-on expertise on cloud technologies. The candidate should be able to work in a 24X7 environment with On-Call support.

Responsibilities

Installation, configuration troubleshooting of Windows server 2012, 2016, 2019.

Responsible for patching Windows Servers using SCCM.

Must have experience on upgrading the operating system to Windows Server 2019.

Must have a hands-on experience in SetupConfigureManage SCCM, Active Directory, vSphere, IIS, SMTP, SFTP, FTP and Server Hardware.

Extensive hands-on experience automating processes through scripting using Python and or PowerShell

Configuring and troubleshooting DNS/DHCP/WSUS/SCCM/AV GPOs.

Experienced in supporting day-to-day operational issues and runtime operations.

Hands-on experience on AWS -- Able to spin up EC2, patching in AWS, SSM, security groups, disk expansions in AWS using AWS tools

Able to communicate complex topics to stakeholders.

Has a basic hands-on on VMware

Able to handle deployment issues with Ansible pertaining to windows servers.

Vulnerability management – Zero-day ad-hoc vulnerabilities, domain controllers

Able to use ITIL process and ticketing tools (Familiarity with ServiceNow is a plus)

Installation, configuration, troubleshooting of ESX servers 6 and 7.

Responsible for patching and upgrades including firmware.

Basic understanding and hands-on on underlying storage hardware.

Adept at using ESXi CLI and basic commands.

Manage Vcenter – patching, performance upgrades etc.

Ability to manage switches and related configuration.

Hands on experience on Vcenter related configuration – able to manage/create/setup/configure clusters and related configuration.

Expert at troubleshooting issues in migration, ESXi slowness, HBA issues etc.

Able to use VROPS a plus.

Basic vendor management – support model (Dell, HP)

Hyperconverged infrastructure understanding a plus.

Understanding of snapshots and related Rubrik integration

Capacity management

Able to communicate complex topics to stakeholders.

Able to use ITIL process and ticketing tools (Familiarity with ServiceNow is a plus)

Qualifications we seek in you

Minimum Qualifications / Skills

Any computer science degree at bachelor or post-graduate level

Any AWS certification would be an added plus.

Any Microsoft certification would be an added plus.

Any VMware certification would be an added plus.

Preferred Qualifications/ Skills

Strong communicator – English in spoken and written form

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.