Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Principal Consultant - QA Automation Engineer

We are seeking a passionate and experienced Quality Engineer Lead to join our growing team. In this critical role, you will be responsible for leading and supervising a team of quality engineers, ensuring that all software products meet stringent quality standards. You will implement and manage quality processes, identify, and mitigate risks, and continuously improve the quality of our software delivery pipeline. 

Responsibilities 

 QA automation engineer to support the development of new test automation scripts and the uplift of existing to handle new features.
 Develop and implement quality assurance strategies and procedures. 
 Support the development of new test automation scripts and the uplift of existing to handle new features.
 Assign tasks and responsibilities to team members. 
 Monitor and track team performance. 
 Provide coaching and mentorship to team members. 
 Foster a culture of collaboration and continuous improvement within the team. 
 Analyze requirements and develop comprehensive test plans. 
 Select the appropriate testing methodologies and tools. 
 Design and execute functional, non-functional, and performance tests. 
 Automation initiatives to reduce functional defects and uncover performance problems early, well before code is released into production.
 Automated test scripts to improve efficiency and coverage.
 Proactively identify potential quality risks. 
 Develop and implement mitigation strategies to address identified risks. 
 Monitor and track the effectiveness of risk mitigation efforts. 
 Analyze test results and identify areas for improvement. 
 Develop and implement process improvements to enhance quality and efficiency. 
 Stay up to date on the latest quality assurance methodologies and tools. 
 Work closely with developers, product managers, and other stakeholders. 
 Communicate effectively to ensure everyone is aligned on quality goals. 
 Participate in code reviews and provide feedback on technical design. 
 Generate and present key quality metrics to stakeholders. 
 Identify trends and patterns in quality data. 
 Make data-driven recommendations to improve quality performance. 

Qualifications we seek in you 
Minimum Qualifications / Skills 

 Strong experience with Java, Cypress/Playwright, shell scripting, JavaScript/TypeScript, API Testing Postman/Newman etc.
 Experience with one or more of the major public clouds, AWS is desirable
 Experience with continuous integration and relevant tools, using the Atlassian product suite which include Bitbucket, Bamboo, Jira etc.
 Experience designing and implementing automated testing frameworks (e.g., Webdriver.IO, CodeceptJS, Cypress, Jest, Selenium and Jasmine)
 Experience creating automated test frameworks, test plans, test scenarios, and develop repeatable application testing.
 An understanding of software testing principles and able to drive test automation for different technology stacks.
 Experience in writing automation tests (e.g., Acceptance Testing, Integration Testing, UI Testing)
 Experience in building automation frameworks integrated with CI/CD pipelines.
 Selenium, Java, experience developing API.
 Browser-based test automation
 Strong problem-solving skills.
 Experience with either Python, Java or NodeJS.
 Experience with AWS and automating UI tests in SaaS platforms.
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Preferred Qualifications/ Skills 
 Experience with AWS and automating UI tests in SaaS platforms.
 Experience in automation of messaging technologies such as SNS/SQS, RabbitMQ or Kafka
 Experience in performance testing with tools like JMeter.
 Experience with system monitoring and logging tools (e.g. AppDynamics, Splunk, CloudWatch)

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. 
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.