Principal Customer Solutions Mgr, Industry Products - Automotive
Amazon.com
The AWS Industry Products (AIP) is chartered to build solutions that solve some of the biggest automotive technology challenges by partnering and co-developing with segment leading companies. Our team directly collaborates with strategic customers to build new, industry-specific products that directly impact and transform industries at AWS scale. We are a team of innovators that tackle difficult problems, and build products through fast iteration in a start-up like environment. We are looking for a highly experienced Technical Customer Solutions Manager to manage multiple co-development programs and help those customers get successful outcomes.
Key job responsibilities
We are seeking a seasoned leader to own a portfolio of Automotive co-development programs. As the Technical Customer Solutions Manager you are responsible for managing co-development investment ROI, co-development strategy, influencing product and security design, day-to-day co-development management/operations, executive engagement, and building a healthy and high performing co-development program. The Principal Customer Solutions Manager is a senior role and part of the organizational leadership team driving broad industry transformation and game changing business outcomes on AWS. We are a collaborative organization with diverse backgrounds, start-up creativity, and an enduring curiosity and tenacity to make the world a better place for our customers and the world at large.
A successful candidate would have led strategic programs, collaborated closely with product and engineering organizations, be familiar with operational best practices, be versed in automotive systems, and have great business acumen.
About the team
AWS Industry Products (AIP) directly collaborates with strategic customers to build new, industry-specific products that directly impact and transform industries at AWS scale. We are a team of innovators that tackle difficult problems and build products through fast iteration in a start-up like environment.
About the broader organization: Sales, Marketing and Global Services (SMGS)
SMGS is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Key job responsibilities
We are seeking a seasoned leader to own a portfolio of Automotive co-development programs. As the Technical Customer Solutions Manager you are responsible for managing co-development investment ROI, co-development strategy, influencing product and security design, day-to-day co-development management/operations, executive engagement, and building a healthy and high performing co-development program. The Principal Customer Solutions Manager is a senior role and part of the organizational leadership team driving broad industry transformation and game changing business outcomes on AWS. We are a collaborative organization with diverse backgrounds, start-up creativity, and an enduring curiosity and tenacity to make the world a better place for our customers and the world at large.
A successful candidate would have led strategic programs, collaborated closely with product and engineering organizations, be familiar with operational best practices, be versed in automotive systems, and have great business acumen.
About the team
AWS Industry Products (AIP) directly collaborates with strategic customers to build new, industry-specific products that directly impact and transform industries at AWS scale. We are a team of innovators that tackle difficult problems and build products through fast iteration in a start-up like environment.
About the broader organization: Sales, Marketing and Global Services (SMGS)
SMGS is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
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