Bayan Lepas, Pulau Pinang, Malaysia
3 days ago
Principal Deal Desk Analyst

In this Role, Your Responsibilities Will Be:

               •              Develop proposals for customers, including descriptions of offerings and associated pricing.
               •              Partner with sales account managers to sell the value of our product and service offerings.
               •              Support in deal structuring, mentoring on pricing techniques, margin calculations, channel recommendations, and proposal crafting for complex services and pricing to achieve more profitable opportunities.
               •              Advise sales and operations teams on NI sales policy, business model, and channel strategy.
               •              Handle the process of approving quotes and addressing customer and partner concerns based on NI issues matrix and policies.
               •              Triage all incoming Deal Desk support requests for assessment, action, and issue as needed.
               •              Collaborate with the sales opportunity team, participating in opportunity reviews.
               •              Work closely with senior sales management to understand and implement business judgments to cultivate self-sufficiency in deal desk processing, including margin retention.
               •              Collaborate with NI Finance teams on revenue recognition, payment terms, and other risk mitigation measures.
               •              Partner with contracts manager(s) to provide insights on deals pending contract negotiation.
               •              Perform ongoing reporting functions to assess utilisation of services, volume, SLA, and overall business results, including margin control.

               •              An opportunity to work in a collaborative, fast-paced environment with exposure to large, complex deals.
               •              A role that combines analytical challenges with strategic decision-making, offering significant potential for impact on the company’s profitability.
               •              A supportive team environment, working closely with Sales, Finance, and Contracts teams.
               •              Competitive salary and benefits, aligned with industry standards.

Who You Are:

               •              A strategic problem solver with strong business judgement and a deep understanding of sales and contract operations.
               •              Diligent, with excellent time management skills and the ability to balance multiple projects and clients simultaneously.
               •              A proactive individual with the ability to use independent judgement in problem-solving and decision-making.
               •              A strong negotiator, adept at drafting and analysing complex deals.
               •              Collaborative, with the ability to work with cross-functional teams such as sales, finance, and contract managers to drive business results.

For This Role, You Will Need:

               •              Bachelor’s Degree in Business Administration, Finance, Engineering, or related field (preferred).
               •              A minimum of 5 years of experience in Sales or Pricing Operations.
               •              Experience supporting sales organizations, including proficiency with CRM tools and processes.
               •              Shown an experience drafting sales and services proposals for both commercial and public sector clients.
               •              Proficiency in Oracle and ERP systems, along with high competency in Microsoft Word, Excel, and PowerPoint, including advanced skills in analysis, costing, reporting, tables, and macros.
               •              Good English communication skills.

Preferred Qualifications that Set You Apart:

               •              Strong understanding of APAC B2B Deals, pricing models and sales processes.
               •              Advanced knowledge of margin calculations, complex pricing structures, and risk mitigation in large deals.
               •              Experience advising senior sales management on deal structuring and pricing strategies.
               •              Familiarity with channel recommendations and how they impact deal profitability.

Our Offer To You:
By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.  Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.   
 

 

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