Family Description

Applied R&D (AR) consists of target-oriented research either with the goal of solving a particular problem / answering a specific question or for multi-discipline design, development, and implementation of hardware, software, and systems including maintenance support. Supplies techno-economic consulting to clients. AR work is characterised by its detailed and complex nature in order to systematically combine existing knowledge and practices to further developing and incrementally improving products, operational processes, and customer-specific feature development.

Subfamily Description

Software (SWA) comprises the definition, specification, and allocation of requirements from different sources utilising knowledge of systems engineering processes (specification & architecture). Contains processing of use case and feature requirements into conceptual models, operational scenarios, technical requirements, and functional description. Covers specification, design, implementation, and unit testing of Software (e.g. device drivers, microcode, hardware-related software & firmware) according to the requirements and architecture defined in the systems engineering process. Covers establishment and maintenance of Software Configuration Management (SCM) practices into software development projects, continuously building and integrating infrastructure tools and systems.

 

Should have 10 to 12 years of experience  Should be good in Designing the telecom products and should know the relavant tools. Exposure to handling the customer issues Must have the knowledge of IMS domain and relevant basic blocks that make up the IMS as a whole Should be hands on in any of the object oriented languages  - Preferably C++ Know how on AI-ML and its application in Telecom is good to have

• Works effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve products or services. 

• Has in-depth business knowledge and uses understanding of how relevant areas integrate to achieve objectives.

• Uses advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective.

• Shares initial ideas for professional direction of own organisational unit.

• Acts as a professional advisor and mentor for staff / workteam / taskforces.

• May lead projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work.

• Analyses, designs, develops and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers' requirements.

• Manages Subcontracting / Partnership Manager.

• Resolves customer trouble tickets. Diagnoses complex problems / issues (EG hardware, software, combination) and provides resolution or recommend corrective actions. 

• Plans technical requirements from customers’ needs. 

• Develops SW / HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering). 

• Defines product hardware / software evolutions through the creation and release of hardware / software documentation, hardware / software change control management, supplier and customer notifications. 

• Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams (Tier 2 and Tier 3).

• Applies and maintains quality standards. Participates in process and tools evolutions and improvements.

• Applies the SW Care process (especially emergency case handling) contributing when needed to the fastest problem restoration.