Job Description Job Title: Principal DevOps Engineer (Cloud-Agnostic) Location: Bengaluru ( In office position) Position Type: Full-time Position Level: 4 Xactly has helped thousands of companies and millions of sellers around the world beat their revenue targets. Using the Xactly Intelligent Revenue Platform, leaders look past the current quarter to create revenue streams for long-term growth. It is the only solution that aligns seller behavior with boardroom strategy to create a resilient, predictable and profitable business. We deliver this 100% cloud solution by unleashing human potential. Our employees live our CARE values by focusing on customers’ success and treat every user of our products as a member of our family. Every one of us is accountable to keep our word, own our mistakes and show up with an optimistic spirit. We respect each other and value the differences that make us diverse. And we strive for excellence in everything we do - from the innovation in our products to the fun at our events. THE OPPORTUNITY As a Principal DevOps Engineer at Xactly, you will be filling a mission-critical role ensuring that our complex systems are healthy, monitored, automated, and designed to scale. You will use your background as an operations generalist to work closely with our development teams from the early stages of design all the way through identifying and resolving production issues. The ideal candidate is passionate about an operations role that involves deep knowledge of both the application and the product. They will also believe automation is a key component to operating large-scale systems. The Sr. DevOps Engineer will serve as the primary contact responsible for the overall health, performance, and capacity of one or more of our Internet-facing services. Assisting in the roll-out and deployment of new product features and installations to facilitate our rapid iteration and constant growth. Some other responsibilities will be developing and owning procedures for configuration management, monitoring, scaling etc. At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we’re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships. THE TEAM Here at Xactly, we pride ourselves in building teams with a diversity of opinions in order to build the best software possible. We understand that not everyone works the same way and strive to create a flexible open environment to allow you to create the work/life balance that works best for you. Xactly’s Engineering team is nimble and executes quickly. Covering offices in San Jose, Denver, Bangalore, and Toronto, we have a strong focus on cutting-edge and high-quality code and products. All engineers are encouraged to operate independently with a high level of accountability, but also be a team player and work with multiple teams. THE SKILL SET 11+ years in a Linux-based large-scale web operations role. Strong hands-on experience with Git and version control systems. Expertise in designing and managing cloud-agnostic CI/CD pipelines for continuous integration and delivery. Kubernetes, Docker, and Harness expertise for multi-cloud container orchestration. Hands-on experience in building and troubleshooting APIs. Automation experience using Jenkins, Rundeck, and scripting languages like Python, Bash, Perl, and Ruby. Strong experience with Terraform for infrastructure provisioning across multiple cloud platforms. Expertise in cloud-agnostic DevOps strategies, including hybrid/multi-cloud deployments (OCI, AWS, Azure, GCP, on-prem). Previous experience as a DevOps Engineer or in a similar software engineering role. Proficiency with configuration management tools such as Chef. Experience in implementing observability & monitoring solutions (Prometheus, Grafana, ELK, Datadog, etc.). Preferred Qualifications: Experience with web-based Java/J2EE architectures and JVM configuration. Strong knowledge of data structures, relational/non-relational databases, networking, Linux internals, filesystems, and web architecture. Hands-on experience with hybrid cloud and multi-cloud strategies. Production experience with MapReduce, Hadoop, Hive, JBoss, and Tomcat. Familiarity with service mesh technologies for cloud-agnostic networking. Experience with FinOps and cloud cost optimization across multiple providers. Expertise with load balancers like HAProxy, Envoy, and cloud-agnostic API gateways. Hands-on experience with AI-driven DevOps tools for predictive analytics, anomaly detection, and intelligent automation. Strong interpersonal communication skills (listening, speaking, writing). Ability to work effectively in a diverse, collaborative, and cross-functional environment with DevOps Engineers, SREs, Product Managers, and other stakeholders. WITHIN ONE MONTH, YOU’LL Get familiar with internal tools, processes, and infrastructure. Build relationships with development teams and understand their cloud dependencies. Gain an in-depth understanding of the Sales Performance Management space and the business challenges Xactly solves. Identify areas where cloud-agnostic solutions can improve scalability and efficiency. WITHIN THREE MONTHS, YOU’LL Have a strong grasp of the business and start contributing improvements to cloud-agnostic DevOps strategies. Develop a deep understanding of multi-cloud technologies and best practices. Provide insights and suggestions for optimizing DevOps workflows across different cloud providers. WITHIN SIX MONTHS, YOU’LL Work independently and actively increase the velocity of development teams by enhancing automation and reducing deployment bottlenecks. Drive multi-cloud and hybrid cloud adoption strategies. Help drive automation, monitoring, and reliability improvements across multi-cloud and on-prem environments. WITHIN TWELVE MONTHS, YOU’LL Be recognized as a trusted DevOps expert and business advisor with deep expertise in cloud-agnostic strategies. Make a significant positive impact across the company by improving scalability, reliability, and cost efficiency of cloud infrastructure. Identify further personal education and growth opportunities to enhance expertise in DevOps, multi-cloud management, and automation. BENEFITS & PERKS ● Paid Time Off (PTO) ● Comprehensive Health and Accidental Insurance Coverage ● Tuition Reimbursement ● XactlyFit Gym/Fitness Program Reimbursement ● Free snacks onsite(if you work in office) ● Generous Employee Referral Program ● Free Parking and Subsidized Bus Pass (a go-green initiative!) ● Wellness program OUR VISION: Unleashing human potential to maximize company performance. We address a critical business need: to incentivise employees and align their behaviours with company goals. OUR VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we’re committed to upholding them by delivering the best we can to our customers. Xactly is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.