Microsoft 365(M365) Intelligent Conversation and Communications Cloud (IC3) is the platform that powers billions of real-time customer conversations across Microsoft’s first-party (Teams, Skype), second-party (Dynamics), and third-party solutions (through Azure Communication Services). The platform enables reliable and high-quality messaging, meeting, and audio/video calling services that work every time, from anywhere, seamlessly across all customer touchpoints. Conversations on our platforms are made more intelligent in real-time, empowering best-in-class productivity tools for the modern workplace where every call, meeting, or chat will make the next one better.
We are the team behind all the runtime policy scenarios across multiple products, and develop one of the largest scale, business-critical distributed systems in Microsoft. Our services protect organizations from data exposure or inappropriate/unwanted communication, and we process 10 billions of requests/day, enabling hundreds of millions of active enterprise as well as consumer users. The micro services are highly scalable, highly available, and extremely performant in geo-redundant, multi-tenant systems and honor data sovereignty, privacy, security, and compliance. You will have an opportunity to work with a highly collaborative and fun team in a fast-learning environment.
Our team is seeking a Principal Group Engineering Manager to join our team to deliver build world-class infrastructure for our large portfolio of microservices. You will be responsible for leading multiple engineering team chartered to design, implement, and deploy infrastructure capabilities that contribute to providing highly reliable, scalable, secure, and automated services at unprecedented scale. A big part of your role is ensuring our engineering work is tightly bound to our growth priorities, objectives and our customers succeed with our software and services.
You will partner closely with leaders in Product Management, design, user research and marketing to deliver innovative and impactful solutions that reach millions of customers worldwide. You will also get an opportunity to collaborate with teams inside Microsoft like Teams, Azure Services like Cosmos Database (DB), Redis and all of IC3 to help Teams to grow and innovate.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.