Microsoft Dynamics 365 is a rapidly growing business at Microsoft and is considered one of the leaders in Software as a Service in the world of business applications. Dynamics 365 provides the best showcase for innovations across Microsoft such as Generative Artificial Intelligence (AI), Machine Learning, Augmented Reality, Predictive Analytics and end-to-end Digital Transformation for businesses.

We are looking for a Principal Group Engineering Manager to join our team. 

Our team delivers business applications for Connected Customer Care – for contact centers supporting customers on real-time chats with AI and live agents. And as a Principal Group Engineering Manager, you will work with business and technology leaders as well as internal business users and partners to conceive, design and implement Dynamics 365 applications and pick the best technical architecture to solve their business needs. 

Our product builds on cloud-scale backend services, integrates AI services, and delivers end-to-end experiences through embedded web chat, social channels like WhatsApp, and extensibility through realtime APIs. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.