Locations: VA - Richmond, United States of America, Richmond, Virginia Principal HR Coordinator, Payroll This associate performs a wide variety of payroll activities. Those may include updating key transactions into the HR or payroll processing system, processing retroactive payments, calculating final pay, posting and reconciling payroll, correcting errors arising during payroll processing, conducting audits and preparing reports. Performers in this role are expected to work closely with Capital One Associates to answer their pay questions and resolve any issues with a key focus on associate experience **.** **Responsibilities:** + Performs daily tasks related to payroll processing including, but not limited to, new hire information entry, W4 entry, processing of overpayments, terminations, retroactive payments, payroll adjustments, reconciliations, and stop payments. + Ability to complete a gross pay to net pay payroll calculation outside of the payroll system and explain to Associates with questions about their pay. + Ability to format files to be interfaced into Payroll System. ○ + Performs reconciliations of payroll, benefit and deduction transactions + Reviews payroll system output for errors and makes necessary corrections in the system. + Assists other Capital One HR Partners as required, to resolve errors and maintain or update accurate information in the payroll system + Assists the Tier I contact center representatives in handling and following up on inquiries related to pay and benefits + Provides additional information and guidance to associates with questions concerning their pay + Handles telephone calls and inquiries requiring detailed knowledge about the end to end payroll process at Capital One + Performs a variety of regularly scheduled and ad-hoc audits of the payroll data to maintain compliance with established standards + Assists in year-end W2 reporting and preparation + Performs other duties as assigned + Regular attendance is required to be successful in this role and overtime may be required as business needs dictate + Basic understanding of the gross to net calculation inclusive of OT calculations + Familiarity with pay and benefit programs + Demonstrated customer service skills, attention to detail and decision making skills + Excellent written and verbal communication **Basic Qualifications/ Experience:** + High School Diploma, GED or equivalent certification + At least 1 year of accounting experience or at least 1 year of payroll experience or at least 1 year of benefits experience or a combination + At least 1 year of experience in Google Suite **Preferred Qualifications/ Experience:** + Associate's degree or military experience + Professional certification: FPC or CPP + At least 2 years of accounting experience or 2 years of payroll experience or 2 years of benefits experience or a combination + At least 1 year of experience with Workday HR System + At least 1 year of experience with case management systems **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).