Say hello to opportunities.

It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We're currently looking for:

 

We are looking for a Senior Backend Engineer that will work on a variety of exciting projects with responsibility for designing and delivering secure, distributed, scalable and fault tolerant services, end-user applications and APIs. In this role, you will have an opportunity to use your engineering expertise & leadership in the delivery of cloud-hosted (AWS) SaaS systems. You will work on complex, event driven services adhering to agile engineering practices and processes with a strong focus on automation.

You should be motivated, organized, excited about technology and SaaS products, a thorough critical thinker, and relentless when it comes to code quality, scalability, latency, and platform stability. Our culture is motivational, constructive, and positive. We value teamwork, camaraderie, and collaboration. If you’re up for a fun challenge, we want to hear from you!

Responsibilities

Work with architects and other stakeholders on polishing requirements, suggest technical solutions, and provide feasible estimates

Transfer requirements into implementation that is focused on efficiency and quality

Be an owner of solutions implemented, actively support them from the proof of concept through production deployment

Focus not only on development but on running software in production. Be proactive in defining monitoring/alerting specifications, enhancing observability and traceability of all production flows

Provide mentorship to junior team members, become a center of competence on every part of the product you contribute to

Participate in code reviews and other efforts to maximize quality of Engage products

Be ready to provide technical assistance and guidance to service engineering teams that answer customer requests

Work in a distributed team spanning across multiple time zones

Qualifications:

Bachelor's degree in Computer Science, Engineering or a related field or equivalent, is required

8+ years in an engineering software development role building backend services and APIs

Proven track record in delivery of event-driven, highly available, scalable, resilient enterprise grade commercial cloud services.

Proficiency in developing Java applications. Advanced knowledge of Java Core, Collections, Multithreading & Java Memory Model, Garbage collection

Deep understanding of micro services architecture paradigm, event driven system design, distributed systems, eventual consistency principles

Experience developing REST services: REST manifesto, stateful/stateless services, load balancing strategies

Strong RDBMS skills: writing advanced queries, designing table structure / indexes / triggers, query optimization / query plan analysis

Hands on experience deploying applications using Kubernetes

Experience working with Kafka or other messaging queues

Nice to have:

Experience with Contact Center solutions is a plus

Experience with AWS-native technologies (S3, DynamoDB, Athena, EC2) is a plus

Experience with data streams processing technologies and frameworks (Apache Flink, Apache Spark) is a plus

What we offer:

Comprehensive medical, life insurance, pension schemes

MBO bonus

Paid holidays

Privilege leave

Bereavement leave

Maternity & Paternity leave

Employee Assistance Program (EAP) with counseling sessions available 24/7

Wellness programs including 1:1 coaching and meditation guidance with TaskHuman and HeadSpace 

Employee referral bonus

Professional development allowances

Night shift allowances

RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is  your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone. 

RingCentral is headquartered in Belmont, California and has offices around the world. 

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.