The Product Operations group is looking for an individual who wants to work on a business that is growing at a rapid pace. We are a critical part of the hardware development and product launch process. We ensure successful fulfillment for product launches and ongoing support, grow the capabilities of our current systems and supply chain to meet our needs, and drive continuous improvement for the company.
As a Principal Operations Program Manager, you will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative consumer products. You must be responsive, flexible and able to succeed within an open collaborative peer environment. You'll work closely with a team of manufacturing and supply chain experts to develop and validate world class manufacturing capabilities that deliver the right quantity, cost, and quality to Amazon’s customers. Experience in new product design and development, contract manufacturing, and working in a high paced environment is a must.

The Principal Operations Program Manager (OPM) will work with the leadership team within Product Operations in creating, launching and optimizing operational efficiencies in NPI operations of Consumer Electronic devices. The Principal OPM will engage and work across all functional organizations within operations and applicable areas across Lab 126 and Amazon. Additionally, the Principal OPM will balance a mix of strategic, program level and operational responsibilities in support of Amazon Lab 126’s Product Operations Organization. The individual would have worked in delivering NPI programs in an operations/manufacturing lead role pertaining to Consumer Electronics or similar devices. This person must have excellent communication skills, both verbally and in writing. The individual is expected to work cross functionally and demonstrate diplomacy in building consensus among the cross functional team and leadership.

Ability to travel to Asia up to 25%


Key job responsibilities

- Single Threaded Owner (STO) for all aspects of Operational readiness of the program
- Able to set the direction and influence strategies at product-line level
- Define and guide decisions on type of Variable Engagement Module (VEM), appropriate for the specific product, customer need and launch schedule
- Coordinate information flow and able to lead cross functional teams in support of manufacturing/operations
- Drive alignment of processes and initiatives throughout the Product Operations organization
- Bring in and help incorporate industry best practices into Product Operations business

A day in the life
In this role, you’ll have complete ownership of several critical customer-facing capabilities that further expand device solution offering. You’ll thrive in this role if you love learning about complex systems, love working with technical teams, are inspired by the idea of inventing new solutions on behalf of customers, and have a persistent desire to improve how things are done.

About the team
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.