Job Family: ETS
Job Profile Title: Principal Engineering Services Engineer
Location/ Division Specific Information- Austin, TX/ on-site/ P05
How will you make an impact?-
Jabil is seeking a Product Engineer who will directly contribute to the transformative growth within our Intelligent Infrastructure division by applying unique and innovative approaches to developing end customer product solutions. You will be responsible for managing the technical direction of Advanced Compute Platform NPI and manufacturing programs through the lens of the customer, factory, and business leadership. You will also be responsible for partnering and collaborating with customers, strategic suppliers, internal engineering, program management, manufacturing, test and quality teams to ensure your products meet the rigorous standards and performance expectations of Jabil’s world-class manufacturing environments and our customers.
What will you do? -
Responsible for product introductions and manufacturing performance for new and sustaining server, storage, and networking platforms.
Organize teams and drive solutions for multiple, complex problems cross-functionally and within various areas of technical expertise (hardware, software, firmware, performance, interoperability, etc...
Communicate complex issues in simple, actionable terms at all levels within the organization.
Develop, grow, and maintain healthy interpersonal relationships with peers, team members, executive leadership, customers, and external partners.
Provide thought leadership and direct engineering support to multiple manufacturing sites in the areas of product, test infrastructure, component, and supplier expertise.
Exchange knowledge and information with other Jabil facilities to ensure best practices are both shared and implemented throughout the organization.
Guide the customer and Jabil operational teams towards the successful resolution of complex and/or systemic product, process, and material issues through the application of rigorous analytical methods.
Partner with site operations and test leadership to drive root cause investigations leading to clear actions and improvements in FPY, test throughput, and repair yield.
Act as the primary technical interface for customer product introductions and manufacturing performance from a server, storage, and networking subject matter expertise perspective
Contribute to the knowledge base used for effective/accurate debug, train the appropriate test/debug leads, and respond to feedback in a timely manner to support daily operational objectives
Act as the voice of the customer for the factory
Serve as the single engineering point of contact for the factory as it relates to any technical issues that arise during manufacturing
Own L11+ BOMs and lead any compliance, transportation S&V, and integration activities on behalf of the customer
Review and understand all aspects of the L10 BOM, SOP instructions, and act as the bridge between development engineering and the factory
How will you get here? -
Education:
Bachelor's degree in engineering or related field is required
Experience:
Proven experience in product engineering or a similar role is required
Strong technical skills and the ability to translate customer requirements into technical solutions
Excellent communication and presentation skills is a must
Knowledge, Skills, Abilities:
Experience:
12- 15 years proven experience in product engineering or a similar role is required
Strong technical skills and the ability to translate customer requirements into technical solutions
Excellent communication skills
Knowledge, Skills, Abilities:
Ability to work collaboratively with cross-functional teams
Strong problem-solving skills and attention to detail
Ability to travel up to 30% both domestically and internationally as needed
Preferred Qualifications:
15 Years of relevant experience is preferred
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Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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