Would you like to join one of the fastest-growing teams within Microsoft Azure Engineering? Are you interested in leading one of the most exciting pillars in Microsoft and passionate about driving customer success and exceeding customer expectations while advancing Microsoft's cloud first strategy? Microsoft Azure provides customers with on-demand and infinitely scalable infrastructure and platform for customers to build, host, and scale service applications on the Internet through Microsoft’s global data centers. If you are interested in a start-up like environment, passionate about cloud computing technology and driving growth in one of Microsoft's core businesses, then look no further than the Azure Customer Experience Team! The Azure Customer Experience (CXP) team is the product and platform engineering, service delivery, onboarding, and customer success unit in Azure engineering, responsible for deploying and managing customers’ mission-critical workloads; providing complete customer care through in-product experiences and platforms and strategic customer support delivery; identifying product opportunities and gaps and then driving innovations and improvements into the product. Our customers experience Azure as a unified platform and as a result, their experiences throughout their service development lifecycle are defined by the consistency and support of the platform. At Microsoft, we are deeply committed to our customers and Azure CXP's Customer Support organization is charged with leading a world-class end-to-end customer experience, utilizing an engineering-led high-touch support model to deliver the best experience to our customers. We are looking to hire a Principal Product Manager, to build and lead Azure Support technology offerings. Deliver strategies for an industry-leading customer experience. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.