Summary:

As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology and content drive global markets and help professionals around the world make decisions that matter.  Whether solving for today’s challenges or tomorrow’s aspirations, you will work with the industry’s brightest thinkers on diverse projects, creating next-generation solutions that deliver powerful results.

Come join the Legal Tech Product team as we work to transform the future of the Professional workplace. We aren’t just changing the way customers engage with us, we are transforming and re-imagining our business, by focusing on building awesome experiences. We are looking for curious, smart, self-driven Product professionals who love the challenge of turning complex problems and constraints into elegant and economical solutions that meet our customers’ needs.

This role is on the Knowledge Connect team within the legal transactional team, which is responsible for ensuring customers can use Thomson Reuters products to drive client value both from their unique internal knowledge and the various content sources to which they have access. We're providing value in different ways, including both new builds and partnerships, and including new ways of searching for and working with knowledge in the legal space. Our team is passionate about new capabilities and offerings that are integral to the success of the organization, our customers, and our customer’s customers. We're looking for someone to help us the next generation of search capabilities, over customer and third-party content, which will underpin how customers use knowledge. This role will need both - strong product management skills and deep technical acumen as well as strong design skills and domain expertise.
 
We are looking for a Principle Product Manager who can work across multiple products concurrently in the search space.  These will include both back-end services used across multiple products and front-end usage of these products, ensuring customers find the right documents given their queries, intent, and desired outcomes, at an effective cost.  This will involve experience in both different aspects of search and AI as it applies to search as well as the data storage which applies and search-specific skills necessary to drive customer outcomes for their client benefits. 

You will evangelize the right ways of working given desired outcomes and all economic and other constraints. You will develop and actively maintain multiple product backlogs outlining the customer themes, epics, and stories while prioritizing these backlogs to focus on the highest impact work for customers and stakeholders, being sensitive to the practicalities of the products being impacted and taking advantage of the work. You will be responsible for translating technical complexity into simple customer and business assets and outcomes. Good communication will be key. You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance.

About the Role

Uses industry awareness and deep subject expertise to develop long-term vision and strategy while achieving short-term targets

Domain expert in search, AI, and personalization as well as document storage and metadata. Deeply understands the technical, business, and customer environments

Understand customer problem statements including those of consuming product’s customers, and experiences to be solved, and can bring in cross-industry knowledge and experience to identify where new or significantly improved products are needed and then guide and deliver solutions

Understands and leads technical discussions and outputs (e.g. architectural diagrams and decisions) while not overstepping the product role

Understands and leads all types of product and business discussions with both individual and groups of customers and public speaking engagements

Produces all product artifacts, including backlogs, roadmaps, persona, personal and team KPI, etc. as well as best practice resources, across multiple initiatives

Evangelizes the product vision both across the organization and externally, delivering the organization’s strategy

Effectively leads all agile ceremonies with development and product leadership meetings and reviews

Experience in delivering value quickly within complex matrix products and teams, breaking bigger projects down into fast, deliverable chunks of value

Utilize data analytics to monitor and analyze operational metrics, identifying trends, anomalies, and areas for improvements

Experienced in working across multiple competing product teams

Shares information clearly and articulately via all mediums to all audiences

Demonstrates curiosity and an excellent capacity for learning; can recover from setbacks

Work with the Director of Product Management to ensure that roadmaps are well understood and risks highlighted

Coaches other product managers

Ensures that product backlogs are up to date and prioritized with stories to keep the engineering team effective and fully occupied.

Collaborate with teams to provide product release updates and status to stakeholders at the end of every sprint.

Responsible for maintaining product-relevant documentation, communications, and updates together with the product manager.

Building simple yet efficient workflows in synergy with the technology team as the customer’s voice leads to a fantastic customer experience.

Development background and history within the product of partnering and collaborating with architects and engineers to deliver complex and innovative solutions

About You

At least 7+ years experience as a product owner or product manager on a technology product and at least 3 years experience working with search and personalization related Technology.

Mastery of agile models and scrum processes.

Strong track record of successful execution of complex initiatives; completing and continuously delivering on expectations that have been set.

Ability to communicate complex concepts in easy-to-understand terminology both with internal and external stakeholders and in small and large audiences.

Know how to influence the decision-makers on product strategy.

Have worked as an engineer on an enterprise platform product within shared capabilities, documents and/ or enterprise search spaces

Should possess a thorough understanding of working with APIs/Services or enterprise-level software

Understanding of cloud platforms – AWS, Azure, and the services offered by these cloud platforms as they relate to search.

Understand different types of search, storage, and personalization methodologies and technologies.

#LI-SS

What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.
Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $177,380 - $329,420.
For any eligible US locations, unless otherwise noted, the base compensation range for this role is $154,000 - $286,000.
This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.
Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.