Redmond, WA, US
1 day ago
Principal Product Manager - Tech
Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

Are you looking to create value for millions of customers by helping to develop creative assets for Kuiper? Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for design and a desire to bring delightful, cutting-edge products and services to life in an entirely new way? This describes your daily journey. Are you ready? Then join us on Project Kuiper.

Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!




Key job responsibilities
This Product Manager role is a highly visible role across the organization. You will participate in developing the product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, payments, invoicing, billing, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to launch products, develop and grow business opportunities, and enhance the Kuiper customer experience. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes owning the end to end management and implementation of the communication between customers and internal teams for Kuiper country launches.

A day in the life
•Driving due diligence in the country - spanning different group of customers with varying needs and having a robust view of risk and opportunities to be factored for launching the new country for Kuiper.
•Develop launch plans with internal and external stakeholders.
•Evaluate and recommend product and service enhancements that improve the payment, invoicing and billing experience for Kuiper customers.
•Establishing Kuiper compliant strategy and operating models in new countries or geographies.
•Communicating to senior/executive leadership tracking progress across various workstreams.
•Identify customer needs, define business requirements and launch new features which improve our overall CX and value proposition.
•Manage new projects end-to-end and ensure our high standards.

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
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