AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Are you excited to launch cloud-based customer sustainability projects? Do you have experience delivering data-driven AWS products at scale?

The AWS Infrastructure Sustainability Tech team is looking for a passionate, results-oriented Principal Product Manager-Tech to own the delivery of customer sustainability products. The AWS Infrastructure Sustainability Tech organization builds solutions to integrate environmental sustainability data across AWS infrastructure and operations. We build products to support AWS progress towards Amazon’s net zero carbon goal and deliver decarbonization and sustainability benefits to AWS customers. This customer-obsessed Principal Product Manager-Tech will drive the vision, strategy, and execution for internal and external AWS services. In this role, you will lead cross-functional teams to deliver innovative cloud solutions that solve complex customer problems at scale.

A successful candidate will partner with AWS service teams, AWS Infrastructure engineering teams, and AWS Sustainability stakeholders to make strategic trade-offs between short term opportunities and long term customer and industry trends. The ideal candidate has experience at managing an external-facing AWS service and passion for the energy and sustainability space. The candidate will be adept at anticipating bottlenecks, providing escalation management, and balancing customer needs versus technical constraints. The candidate will need the ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a timely manner.

Key job responsibilities
- Drive product strategy and roadmap for critical AWS services, aligning with overall AWS business objectives and customer needs
- Lead cross-functional teams including engineering, design, marketing, and sales to deliver high-impact features and capabilities
- Develop deep customer empathy through direct engagement with external and internal customers
- Analyze market trends, competitive landscape, and emerging technologies to inform product direction
- Define and own key performance indicators (KPIs) for your product area, driving continuous improvement
- Collaborate with senior leadership to shape AWS-wide strategies and priorities
- Mentor and develop junior product managers, fostering a culture of innovation and customer obsession
- Represent AWS at industry events, conferences, and with key customers and partners

About the team
*Why AWS*
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

*Inclusive Team Culture*
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.