Amazon Workplace Health and Safety (WHS) Operational Excellence (OpEx) is seeking a Principal Program Manager to drive continuous improvement safety projects. If you have a strong background in program management and the ability to drive cross-functional projects, we encourage you to apply. Embrace the opportunity to pioneer new ways of thinking, designing and delivering in our fast-paced environment. Apply now to be a part of the most exciting new ideas that are shaping the future of Amazon. The Workplace Health and Safety (WHS) Principal Program Manager will oversee complex projects with critical safety impact. This role requires coordinating change management processes, driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

Key job responsibilities
• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, and boundary conditions
• Partner with teams globally to source, allocate, and coordinate resources
• Partner with customers, internal/external teams, and engineering teams to assess risk and determine what projects require additional risk mitigation and in what priority order
• Identify and resolve gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
• Some travel may be required (no more than 25%).

A day in the life
Workplace Health and Safety (WHS) Operational Excellence (OpEx) is committed to the continual improvement of our people, processes, and performance to position Amazon as an industry leader in safety excellence. Drawing from field expertise, OpEx partners with cross-functional teams to resolve global challenges and proactively support our 8,000+ WHS professionals. We partner with process owners to understand causal effects leading to defects, leverage process improvement tools and methodologies to eliminate defects and improve efficiency, and drive changes to optimize safety performance and create a culture of safety excellence. We are open to hiring candidates to work out of the following locations: Nashville, Bellevue, or Seattle.