Job details

Country

USA

State / Region / Province

Texas

Work Location

Plano, TX

Domain

Delivery

Interest Group

Infosys Limited

Skills

Technology|CRM|SFDC Sales Cloud, Technology|CRM|SFDC Service Cloud, Technology|Salesforce|Salesforce Lightning

Company

ITL USA

Requisition ID

122896BR

Salary min

141850

Salary max

184405

Job description

As a Principal Salesforce Consultant, in this role you will be an expert contributing to different phases of the consulting lifecycle. You will be intensely involved in business process consulting; you will define the problem, propose and create the solution. You will also play an important role in the development, configuration and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Basic Qualifications Bachelor’s degree or foreign equivalent required. Will also consider three years of relevant work experience in lieu of every year of educationAt least 11 years of experience in Information TechnologyPreferred Qualifications At Least 10 years of hands-on experience working on Sales Cloud, Service Cloud, Community Cloud on Salesforce lightning platform Experience in in translate functional requirements and business rules into technology solutions and develop a technical strategy and be able to create and effectively demonstrate solutions that address customer requirements in Marketing Cloud involving Integration with other systems.Very good understanding Salesforce product roadmap and ability to compare with other CRM productsVery good understanding of Best Practice of Salesforce platform implementations.Anticipate customer needs, provides inputs for solution, demonstrate industry understanding and provides inputs to customers on areas other than project work and gains confidence with customer at higher levels to be treated as advisor involving salesforce.Encourages diversity of opinions and evaluates on individual merit without being biasedIn-depth understanding of different of processes/ constituents and best practices of project management in order to provide proactive solution for complex situations and execute multiple complex/ critical projectsAbility to work in team in diverse/ multiple stakeholder environmentExperience and desire to work in a Global delivery environmentValid Salesforce Credentials - sales cloud and service cloud consultant - at least three years old
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.