OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
Your impact
Global Information Security (GIS) leverages our people, processes and technology to develop new digitalization efforts that ensure our enterprise systems’ reliability, minimize staff interaction, and most importantly, protect our customers’ data. Companies recognize the need to digitize information and manage alternative work scenarios in today’s changing reality. With this in mind, we work tirelessly to drive improvements across our security services and accelerate our customers’ digital journey in a safe and trusted environment.
Reporting to the Manager, Security; the Incident Response Security Analyst will lead all aspects of our security incident response program and requirements within a 24/7 monitoring environment. This position will lead and support detailed investigations and analysis of security-related findings, alerts and events across Open Text commercial and corporate environments. This position will also work with various departments to ensure Data Privacy business requirements are met.
What the role offers
Managing the lifecycle of a security incident from detection to resolution Coordinating with IT operations, engineering teams, and stakeholders to execute containment, eradication, and remediation activities in response to incidents Performing digital forensic investigations, able to collect and analyze digital evidence in a forensically sound and defensible manner, and familiar with associated legal concepts Communicating up or down, technical and non-technical report writing, prioritizing information, and presenting findings to technical teams and senior management in a clear and precise manner Understanding the current regulatory environment in most major geographies and how to identify data privacy issues and potential reporting requirements during incidents and investigations Researching and understanding Cybersecurity threats and threat actors Running After Action Reviews to make improvements to existing detection and response capabilities Developing and testing Incident Response plansDeveloping and implementing processes and procedures, identifying improvements, and driving efficiencies Compiling and analyzing response data for management reporting and metrics
What you need to succeed
BS in Computer Science, Cyber Security, Information Assurance or Information Security8 - 12 years of experience and expert knowledge of the processes and capabilities that drive a comprehensive incident response program including threat detection and response functionsHigh-level knowledge of international laws regarding incident response and data privacyExperience with Data Privacy IR requirementsExperience and working knowledge of live forensics tools such as EnCase Enterprise or open-source toolsUnderstanding infrastructure design, network security, network protocols, and encryption technologies and can collect correlate, and analyze network logs, flow, and traffic data from most sources (including firewall, proxy, web server, IPS/IDS, VPN and load balancersMake timely decisions, prioritize customer trust over expediency, and leverage input to determine optimal technical solutionsIdentify and course-correct when the current path does not meaningfully serve customer needs, playing a key role in setting a longer-term business strategyLead in setting the quality standards for the team's technical work, from code to software designs, while raising the skill level of less experienced team membersCapable of working under pressure in a fast-paced environmentMust be able to establish priorities and at times work independently
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.