About the Role: Grade Level (for internal use): 11 The role: Principal Site Reliability Engineer The team: Automotive Insights leverages technology and data science to provide unique insights, forecasts and advisory services spanning every major market and the entire automotive value chain—from product planning to marketing, sales, and the aftermarket. Technology Operations works collaboratively, both internally and across our customer base, operating in a sharing and learning culture to maintain continuous access to our products. The Impact: We are seeking an experienced IT professional to join the Tech Ops support team. The candidate will be responsible for setting Operational and Site Reliability Engineering (SRE) standards that our support teams can leverage. They will be instrumental in defining what the SRE strategy is for the future of Automotive Insights. What’s in it for you: Candidates will work closely with Automotive teams as well as corporate IT teams in a global nature. Setting the SRE strategy going forward provides a great growth opportunity for someone who is a Sr Technical person who wishes to learn and grow. Responsibilities: Oversee AWS VPC, application management, and security. Collaborate with development teams to document and implement low-maintenance, cloud-native best practices. Develop and deploy automation processes for Infrastructure as a Service (IaaS). Create and implement automation processes for the installation and patching of third-party software. Design and enhance initiatives and continuous improvement processes focused on application health monitoring, reporting, and technical support. Document developed processes and transition them to Application and Operating System SRE teams. Provide insights and feedback from an SRE perspective for cloud migrations of legacy applications. Plan, build, document, and initiate disaster recovery procedures. Coordinate with the Cloud Engineering team for IT design support. Collaborate with the IT Security team to enforce security policies. Work with the Operations team to support troubleshooting of production incidents and requests. What we are looking for: University Graduate with bachelor’s degree in computer science, related field, or equivalent experience. Minimum 8+ years of relevant hands-on experience in related roles. Knowledge of Incident management, Problem Management and Change Management. Experience with AWS services: VPC, S3, CloudFront, ALB/NLB, Route 53, CloudWatch, EC2 and AWS Security Center. Extensive Experience with scripting such as Python, Terraform and Bash. Experience with load balancing appliances specifically: Big IP F5, AVI Vantage, and Apache. Fundamental knowledge of networking topology and Internet Protocol Good analytical and problem-solving skills. Strong interpersonal skills – must be able to work effectively as part of a project/program team and foster team cooperation. Must be a strong communicator both written and verbally in English. Note: Work from home role. About S&P Global Mobility At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow. For more information, visit www.spglobal.com/mobility. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group) Job ID: 306734 Posted On: 2024-12-12 Location: Gurgaon, Haryana, India