Deliver Hospital IT Operations Management services related to IT systems in use at IHH Singapore. Consult and collaborate with hospital operations management to ensure that IT operations are aligned and meet the operational needs of the hospitals.

Key accountabilities

Work closely with business stakeholders to identify roadmap of technology solutions and enhancements. Work closely with Reporting Officer in the approval, acquisition and implementation of IT projects. Resolve project issues, working with vendors and key stakeholders as required, to ensure the successful implementation of IT projects Oversee the planning, directing, supervising, monitoring and coordinating of vendor and department operations, including assigning work activities, projects, evaluate work processes and procedures, preparing correspondences e.g. general and special reports. Collaborate with stakeholders to prioritize, design, develop and implement IT application features and enhancements, ensuring that system capabilities and process requirements are aligned. Ensure that the in-scope IT systems are performing optimally, meeting SLAs and requirements of user stakeholders.

Qualifications & Experience

Bachelor Degree or equivalent in IT or Engineering PMP (Project Management Professional) or CITPM (Certified IT Project Management) certification At least 7 years’ experience in leading medium to large scale IT application projects, preferably with experience working in a hospital setting ITIL certification