Principal Systems Engineer
BI Business Services PH
The Position
Duties and Responsibilities:Support compliance topics within IT Infrastructure.Support our processes e.g., change, problem and incident management to ensure operational excellence.Attend the IT Change Advisory Board and ensure change quality and completeness. Organize and facilitate the Service Delivery Meeting to meet and surpass customer expectations.Support the reporting activities for management by providing valuable insights and ensuring accurate and timely
reporting.Support the preparation, execution and follow-up activities for audits and inspections and play a crucial role in
maintaining compliance and driving continuous improvement.Be a key contact for stakeholder and local IT management for audit and inspection topics and help them to understand
the topicsAct as a champion for compliance, processes, and audits within IT Infrastructure.
If you are passionate about compliance, operational excellence, and facilitating seamless IT processes, this position is
perfect for you! You will play a vital role in ensuring adherence to compliance standards and supporting various
operational processes.
Duties and Responsibilities:Support compliance topics within IT Infrastructure.Support our processes e.g., change, problem and incident management to ensure operational excellence.Attend the IT Change Advisory Board and ensure change quality and completeness. Organize and facilitate the Service Delivery Meeting to meet and surpass customer expectations.Support the reporting activities for management by providing valuable insights and ensuring accurate and timely
reporting.Support the preparation, execution and follow-up activities for audits and inspections and play a crucial role in
maintaining compliance and driving continuous improvement.Be a key contact for stakeholder and local IT management for audit and inspection topics and help them to understand
the topicsAct as a champion for compliance, processes, and audits within IT Infrastructure.
Requirements:ITIL Knowledge e.g., change and incident management.A strong understanding of compliance standards and regulations within GxP environments.Good English skills.Effective communication and collaboration skills to work with cross-functional teams.Experience in supporting audits and inspections is preferred.User experience in TrackWise and ServiceNOW.Good presentation and Powerpoint skills on management level.Strong organizational and facilitation skills.Attention to detail and analytical mindset.Good stakeholder management
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