Charlotte, NC
14 days ago
Principal Technical Consultant

Principal Technical Consultant

This role involves leading the technical delivery of the Employee Compliance Intapp solution, acting as the technical design authority during implementations, and partnering with the Principal Consultant for functional design. It includes gathering technical requirements, conducting data workshops, creating architectural diagrams, and managing design issues in JIRA. The role also involves guiding Solution Engineers, planning sprints, providing training to clients, and working with various teams to improve products, processes, and client solutions. Additionally, it supports other Intapp operations and creates centralized support collateral for implementation teams.

What you will do:

Lead the technical delivery of Employee Compliance Intapp Solution built upon Intapp’s market-leading products (such as Intapp Open, Intapp Time, Intapp Walls)Acting as the technical design authority of the Employee Compliance Intapp Solution during implementation Works in partnership with the Principal Consultant to lead on functional design of Intapp SolutionAct as the trusted advisor and subject matter expert to the customer for all technical aspects of software delivery.Provide analysis of client needs and implementation recommendations including:Leading technical requirements gathering sessionsConducting data management and data mapping workshops as related to the proposed solutionCreating Architectural Diagram of the Intapp Solution to the scope of the ProjectManaging triaging of design/configuration issues in JIRAManaging and providing guidance on the SolutionManaging technical integrationsProviding technical administration training to clientsPlan Sprints & input JIRA items to be action by Solution EngineerGuiding and advising the Solution Engineers on details of the solution design, alongside the Principal Consultant Guide clients to utilize industry leading practicesLead or assist in the review of requirements and business processes to design new business processes to deliver the solutionSupport other Intapp operations such as Support, Customer Success, Product, and more.Create and maintain centralized implementation and training support collateral for use throughout implementation teams.Work closely with project team members such as the Engagement Manager, the Principal Consultant and other Solution Engineers to deliver the solutionWork closely with the product team to improve the product

What you will need:

4-6 years of experience in a technical implementation role within the Professional Services in a SaaS organizationStrong communicator, personable and collaborative who can work with both technical and non-technical stakeholdersOrganized, disciplined, but flexible independent professional with strong ability to task-switch and manage multiple competing projectsTeam player with the ability to coordinate work with all team membersEmotionally intelligent, engaging listener and thoughtful communicator possessing exceptional written and verbal skillsDemonstrate maturity and acumen navigating business and professional environmentsComfortable working independentlyObjective and goal-oriented professional who is used to achieving targetsDemonstrated experience in leading business process reviews, design reviews and change management with clientsBachelor’s degree in a technical field, or strong related equivalent experienceWeb services (SOAP & REST); SQLBoomi platform integration servicesStrong understanding of API integrations (REST/SOAP) and Secure File Transfer Protocol (SFTP), including authentication, encryption, and automation best practices.An understanding of development methodologiesExcellent hands-on skills with office productivity tools (Microsoft Word, Excel, PowerPoint, and Visio)Proven ability to learn and a strong desire to learnStrong analytical and troubleshooting skillsExceptional interpersonal skills and ability to explain software to non-technical users

Preferred Qualifications:

Experience in the Financial or Professional services sector, in particular experience with industry-standard software systems.Experience with systems integrations, business process integrations, and automation, and master data managementExperience with Integration designFamiliarity with Employee Compliance, new business Intake and Conflicts solutions, Time entry and capture solutions and/or ethical wall and information barrier solutionsSoftware development knowledge with a strong understanding of logic, patterns and algorithmsOther enterprise software systems (ERP, PMS, Financial, CRM, HR, etc.)Cloud and SAAS experienceIssue tracking system (e.g. JIRA)

What you will gain at Intapp:

Our culture at Intapp emphasizes accountability, responsibility, and growth.  We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:

Competitive base salary plus variable compensation and equityGenerous paid parental leave, including adoptive leaveTraditional comprehensive benefits, plus:Generous Paid Time OffTuition reimbursement planFamily Formation benefit offered by CarrotWellness programs and benefits provided by Modern HealthPaid volunteer time off and donation matching for the causes you care aboutOpportunities for personal growth and professional development supported by a community of talented professionalsAn open, collaborative environment where your background and contributions are valuedExperience at a growing public company where you can make an impact and achieve your goalsOpen offices and kitchens stocked with beverages and snacks

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Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.

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