Description Prime is one of the largest and most loved subscription programs in the world that offers one-of-a-kind basket of benefits such as free and fast shipping, movie streaming and millions of songs for Prime members. We are customer-obsessed and we continue to innovate for our customers and make Prime better for our customers every day. Are you interested in driving highly impactful initiatives for Prime? Do you enjoy the challenge that comes from managing complex, cross-functional and cross-organizational projects that need strong, data-driven, and strategic technical judgment and ensure high quality and on-time deliverables? The Prime Team is seeking an exceptional Principal Technical Program Manager for leading and delivering important programs with broad cross-organizational, cross-business, or significant technology impact for Prime. In this role, you will work with tech and business teams within Prime and across orgs in Amazon to drive innovative solutions for our customers. This role will give you an opportunity to learn a range of new systems and leverage the deep collection of technologies throughout the company to achieve our vision. This role will define strategy and requirements of a program or portfolio of programs, and then drive delivery and subsequent operations post going live. This role requires regular communication with executive management on status, risks and product strategy. Excellent listening and writing skills with strong technical competency are essential. This is an exciting opportunity to shape the next generation of Amazon Prime! If you want to work on impactful programs that delight our customers and are passionate about implementing solutions that impact millions of people every day, we want to hear from you! Key job responsibilities • Leverage deep knowledge of the core system technologies and broad understanding of company systems/technologies to drive design for the programs you own • Show strong bias for action and handle multiple priorities simultaneously • Be the interface between the product teams and the development teams, define requirements, negotiate priorities, and deliver the right solutions and mechanisms • Resolve significantly complex problems, showing high judgment in decisions that have technical and business implications • Make the right feature trade-offs to ship software without compromising customer experience and business relevance • Play a significant role in the career development of others, actively mentoring others, and educating the larger community on best practices. • Represent, verbally and in writing, complex decisions, tough trade-offs, and potential solutions clearly to leaders up to 3 levels above Basic Qualifications - 7+ years of technical product or program management experience - 10+ years of working directly with engineering teams experience - 5+ years of software development experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications - 8+ years of hands-on work managing complex technology projects experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules