Principle Engineer, Connectivity Service Management
Glaxosmithkline
Site Name: USA - Pennsylvania - Philadelphia, Durham Blackwell Street, USA - Pennsylvania - Upper Providence Posted Date: Jan 13 2025 The Principal Engineer of Connectivity Service Management is a senior technical leader responsible for ensuring the stability, performance, and security of GSK’s global network infrastructure. This role involves leading complex network projects, providing expert-level troubleshooting, and guiding the Network Operations team in best practices and advanced network solutions. Your responsibilities include… Serve as the technical authority for network operations, providing guidance on complex network issues and solutions. Support and provide feedback in the design, implementation, and maintenance of high-performance, resilient network infrastructures. Mentor and develop network engineers, fostering a culture of continuous learning and technical excellence. Oversee the day-to-day operations of GSK’s global network, ensuring optimal performance and availability. Conduct advanced troubleshooting and root cause analysis of network incidents and problems. Aid in the continual improvement of network management and monitoring tools to ensure proactive identification and resolution of issues. Maintain robust network security measures to protect against threats and vulnerabilities. Ensure network operations comply with relevant security policies, standards, and regulatory requirements. Conduct regular security assessments, audits, and penetration tests, addressing any identified risks. Stay current with emerging network technologies and industry trends, recommending and implementing innovative solutions. Drive continuous improvement initiatives to enhance network performance, reliability, and security. Develop and enforce network policies, procedures, and best practices. Manage relationships with network service providers, hardware vendors, and other external partners. Collaborate with business units, IT teams, and stakeholders to understand and meet network requirements. Communicate network performance, issues, and initiatives to stakeholders at various levels of the organization. Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: Bachelor’s degree in computer science, Information Technology, or a related field. Master’s degree preferred. 10+ years of experience in network engineering and operations, 5+ years in a senior or lead role. Expert-level knowledge of network infrastructure, protocols, and technologies, including Cisco, Juniper, Palo Alto, and others. Experience in network security principles and practices. Experience with network design, implementation, and troubleshooting. Preferred Qualifications: If you have the following characteristics, it would be a plus: Five years of experience in the pharmaceutical industry, with a solid understanding of its technological trends. Excellent leadership, communication, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work effectively in a fast-paced, dynamic environment. Passionate about enhancing the customer experience. Experienced in initiating and delivering large-scale operational programs. Skilled in operating systems and database administration. Proficient in agile delivery methodologies. Experienced in the DevOps operational model. #LI-GSK Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit GSK’s Transparency Reporting For the Record site.
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