Print & Distribution Controller (Manila, Philippines)
Pearson
**About Pearson**
We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
**About the team**
The Secure Team within Pearson Qualification Services handles more than 4,000 printed items per year, producing more than 9 million question papers. As a Secure Print & Distribution Controller it will be your responsibility to ensure the manufacture and despatch of question papers and related examination materials under secure conditions and to agreed schedules. You will take end-to-end ownership of specific despatches to ensure a joined-up workflow and successful delivery.
**Key activities and responsibilities:**
+ Maintaining and updating the secure print database
+ Processing question papers when they are passed for press to ensure they are fit for printing
+ Raising print orders with suppliers
+ Tracking consignments to centres and assisting centres with distribution queries
+ Processing orders for on-demand tests
+ SFTing electronic versions of question papers to centres on the day of the exam
**Key challenges:**
+ The security of question papers and assessment materials must be maintained at all times through the adherence to set processes and procedures.
+ The quality and accuracy of question papers and instructions given to suppliers in print orders requires excellent attention to detail.
+ Working to tight deadlines and managing the end to end process to ensure question papers are despatched to centres on time and within agreed KPIs.
+ Working with fluctuating volumes.
+ The tight deadlines and fluctuating volumes require a flexible attitude towards achieving deadlines – at peak times of question paper activity, extra hours may be required to complete work.
**Competencies**
**Pearson Core Competencies:**
Individual:
1. Providing a customer focused service
2. Communicating with influence
3. Working with others to achieve goals
4. Delivering goals in a changing environment
5. Taking a creative and innovative approach to work
6. Maximising potential in self and others
**Additional Competencies:**
Essential:
+ Attention to detail: Able to create and maintain consistent records relating to the progress and order details for question papers.
+ Methodical approach: Ability to concentrate and focus on meeting deadlines and objectives.
+ Communication skills: Ability to comprehend and provide clear instructions with suppliers, colleagues and internal customers.
+ Financial knowledge: Numerate and happy to work with figures on order quantities, purchase order costs and invoices.
+ Teamwork skills: Ability to work positively with other members of the team.
+ Analytical skills: seek to understand the bigger picture and the impact of up and downstream activities.
**Qualifications**
+ Bachelor’s Degree, 5 GCSEs at A-C, including Mathematics and English, or equivalent.
**Your rewards & benefits**
+ Competitive salary and allowances
+ 30 paid time off days (convert up to 10 unused to cash
+ HMO for employee + 2 dependents
+ Group life insurance and retirement benefit
+ Annual Incentive Plan (AIP) and Annual Salary Review (ASR)
+ Flexible remote work setup
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
**Job:** GENERAL BUSINESS OPERATIONS
**Organization:** Assessment & Qualifications
**Schedule:** FULL\_TIME
**Workplace Type:** Remote
**Req ID:** 18777
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