Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
Print Production Specialist
The Print Production & Mail Services Specialist role provides customer service to our client in Highland Heights, KY for production print and mailroom services. The ideal candidate will be able to expertly advise and serve the client by providing accurate information, organizing orders and packages, and delivering on-time printing products using their knowledge of Xerox and Pitney Bowes equipment. The key areas of responsibility will include operating production print equipment (Xerox Iridesse), binding equipment, laminators and other high quality print devices. Experience with digital design and layouts is preferred. Additional details on the responsibilities and qualifications are listed below.
Job Responsibilities:
Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
Takes ownership of customers’ print jobs and offers viable solutions
Manages the logistics of small to medium print projects, follows through to completion, and updates all parties as needed
Understands and fulfills the needs of walk-in and email inquiries
Operates all equipment, software, and devices in an expert fashion and is willing to learn new equipment and processes from co-workers
Maintain appropriate supply inventory, distribute supplies as required
Maintain reporting logs and information for billing
Prioritizes and optimizes the workload to streamline the production flow
Frequently multi-tasks while maintaining extreme attention to detail and high-quality control
Maintains a clean, organized, and safe working environment
Takes action to learn products, services, alternative solutions, and industry trends
Performs other duties as assigned
Basic Qualifications:
A high school diploma or equivalent/GEDOne year of customer service experience required (more preferred)Strong computer skills including Microsoft Office and AdobeKnowledge and application of printing conceptsGood communication and people skillsStrong analytical and math skillsHighly organized and detail orientedGood project and time management skillsAble to work and complete tasks independently in a quick turn environmentAble to work collaborativelyPrompt, reliable, and responsibleAbility to work Monday-Friday 8-5pm and lift up to 50 lbs#LI-CL1
#LI-ONSITE