Overview Join our team as a day shift, full-time, Endocrinology Prior Authorization Technician in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors and advanced practice providers in a broad range of specialties and primary care. Responsibilities Prior Authorization tech in the Endocrinology department, completes all insurance paperwork for patients to qualify for medications. Obtaining authorizations for glucose monitors, diabetic medication or other medications. Provides telephone triage, data entry and assistance to the Health Services Department in order to ensure quality customer service and exceptional quality management; receives, screens, manages, resolves and/or transfers calls; assists callers with questions and concerns. Qualifications Job Requirements: High School Diploma or GED Computer training (Word/Excel), Medical Terminology, working knowledge of CPT, HCPC, ICD-9 codes, and ACD telephone system (2) years experience in direct patient care at a medical office or facility. Preferred Job Requirements: Certified Medical Assistant Five (5) years experience in direct patient care at a medical office or facility and/or 2-5 yrs with a managed care organization