At Amazon One Medical, our goal is to provide the most patient-centered care in healthcare, and to achieve this, we need exceptional, talented, and driven individuals. If you're passionate about helping us create the best healthcare experience for our patients, this is your opportunity to make a meaningful impact.

As a member of the Amazon One Medical Advanced Tasking team, you'll be part of a dynamic, fast-paced environment filled with individuals who are deeply committed to our mission of providing world-class service to patients. Our teams strive for excellence, never settling for the status quo, and thrive in managing high-volume tasks. We continuously improve our work through learning, experimentation, and process optimization.

In the role of Advanced Tasking team member, you'll join a specialized group with expertise in handling complex tasks. You’ll also play a key role in fostering a culture of continuous improvement by motivating your team to analyze their work, ask insightful questions, and identify more efficient processes using lean tools and methodologies. This role directly impacts and supports patients nationwide.

Key Areas of Advanced Tasking:
- Consult Orders (Specialist Office Visits)
- Procedure Orders (MRI/CTs, Radiology, DME, Mammograms, etc.)
- Prescription Authorization (High-Cost Specialty Medications)
- Provider Support Room (Clinically urgent tasks for providers in both our office and remote settings)
- Sexual Reproductive Health (Assisting patients with the authorization, scheduling, and coordination of complex female health procedures)

Key job responsibilities
- Ensuring compliance with service level agreements for complex insurance authorizations.
- Consistently meeting or exceeding performance targets for at least 6 months, handling 200+ tasks per week.