Eightfold was founded with a vision to solve for employment in our society. For decades, the connection between individuals and opportunities has been based on who the individuals are and the strength of their network, vs. their potential. Eightfold leverages artificial intelligence to transform how to think about skills and capabilities for individuals as well as how jobs and career decisions are made. Eightfold offers the industry’s first AI-powered Talent Intelligence Platform to transform how organisations plan, hire, develop and retain a diverse workforce, enabling individuals to transform their career. To date, Eightfold AI has received more than $410 million in funding and a valuation of over $2B (https://eightfold.ai/blog/eightfold-ai-raises-220m/) from leading investors to further our mission of finding the right career for everyone in the world. If you are passionate about solving one of the most fundamental challenges of our society - employment, working on hard business problems and being part of an amazing growth story - Eightfold is the place to be! About the Role We are looking for an experienced Privacy Operations Manager/Privacy Operations Specialist to join our team. The Privacy Operations Manager/Privacy Operations Specialist will be responsible for helping ensure the protection and privacy of personal data in compliance with applicable laws, regulations, and policies. The position will be responsible for understanding the main data flows between Eightfold and our customers, vendors, and other third parties; enhancing and maintaining our data map and data inventory; supporting privacy champions within the organisation; and developing and maintaining documentation. The Privacy Operations Manager/Privacy Operations Specialist will support key privacy initiatives and a variety of privacy projects for the privacy compliance program. The ideal candidate will have significant experience in privacy management, knowledge of software technology and cloud services and excellent analytical and communication skills. This position is an individual contributor role and reports to the Head of Product and Privacy Counsel at Eightfold. The position will work closely with the Information Security and Compliance team at Eightfold. The position will be based in Madrid, Spain. Key Responsibilities: + Develop, implement, and manage privacy compliance processes, including data subject rights requests, data protection impact assessments (DPIAs), and records of processing activities (RoPAs). + Upkeep of Eightfold’s data inventory and carrying out data maps. + Lead the implementation, integration and configuration of privacy management platforms and related technologies to support privacy operations, enabling automated privacy workflows. + Implementing and scaling consent management systems to ensure regulatory compliance and enhance user transparency (including marketing and cookies). + Support vendor management processes, including privacy assessments in collaboration with legal and procurement teams. + Collaborate with legal, security, product, and engineering teams to ensure privacy is embedded in business processes and product development (Privacy by Design). + Utilise contract, documentation management, and other Legaltech tools to provide and support legal operations in the department. + Assist with internal and external privacy audits, including customer audits and certifications such as ISO 27701. + Develop and deliver training programs to educate employees on privacy policies and procedures + With privacy counsel, conduct privacy assessments and identify potential areas of non-compliance with privacy laws and regulations + Update existing and develop new privacy policies, contract templates, and procedures to ensure compliance with applicable laws and regulations + Support the review of data processing agreements with customers and vendors + Review and evaluate the privacy implications of new initiatives and products + Provide guidance to employees and stakeholders on privacy-related matters + Develop and deliver training programs to educate employees on privacy policies and procedures + Provide guidance and support to business units to ensure privacy considerations are incorporated into their activities and initiatives + Monitor and investigate privacy incidents and breaches + Support the maintenance of accurate and up-to-date records of privacy incidents + Work with legal and compliance teams to ensure compliance with data protection regulations + Support vendor compliance risk assessments with respect to the handling of personal data + Provide guidance on the use of data and data sharing arrangements + Utilise contract, documentation management, and other Legaltech tools to provide and support legal operations in the department Qualifications: + Bachelor’s degree in information technology, business law, information security or a related field (or equivalent experience) + 3+ years of experience in privacy operations, data protection, or compliance roles + Hands-on experience with privacy management platforms (e.g., OneTrust) and system integrations + Knowledge of global privacy laws and frameworks (GDPR, CCPA, etc.), as well as technical privacy controls + Strong understanding of software technology and cloud services, associated business models, and technology industry trends + Proven ability to analyse and present findings in a clear and cohesive manner + Strong attention to detail + Ability to work independently and as part of a team + Strong organisational and project management skills + Professional certification such as CIPP, CIPT, or CIPM desired + At least 3 years of experience as a privacy analyst, privacy specialist, or manager at a B2B cloud software company + At least 2 years experience working with OneTrust or other tools used to facilitate data mapping, data inventories, data subject rights requests, and incident management + Proven ability to analyse and present findings in a clear and cohesive manner + Strong understanding of privacy laws and regulations, including GDPR and CCPA + Experience working with technology, IT systems, and data collection and governance practices + Strong attention to detail + Ability to work independently and as part of a team + Strong organisational and project management skills + Professional certification such as CIPP, CIPT, or CIPM desired If you have a passion for privacy and data protection, and want to work with a dynamic team in the growing area of AI and HR Tech, we encourage you to apply for this opportunity. We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not a task. We want you to have ownership and pride in the work you are doing, and see the positive impact of your work on your colleagues, our customers, and the world. We believe in providing transparency and support, so you can do the best work of your career. Eightfold provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability. The position is open to candidates who are based or plan to be based from Madrid, Spain. #LI-DS10 #LI-Hybrid