Tiffany & Co. is opening doors to talents with strong passion and desire to enter in Tiffany world!
Tiffany & Co the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For more than 180 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other. We expect our employees to deliver the Tiffany Experience to each and every customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability.
Main Responsibilities:
Demonstrate anentrepreneurialmindset to exceedsales objectivesandKPIs, with a focus on the high-end Be a trusted Advisor, building client development strategy to drive sales, cross-sales and client loyalty, with a focus on High Jewelry and high value creations Deliver unparalleled service and results and uphold the standards of excellence and luxury etiquette Monitor high-end segment KPIs in collaboration with the market team and drive action plans Ensure compliance withTiffany and LVMHprocedures, uphold operational excellence standards (inventory, reservation management, transfers, care services excellence, etc.) Contribute to an inclusive and supportive team environment Be a Tiffany & Co. Ambassador in all circumstances (in store, events, networking, social media), inspire clients through authentic brand storytelling, effectively conveying Tiffanys legacy of craftsmanship, brand commitment & integrity Collaborate with the store team and Client Relations partners to create exceptional and unique experiences to celebrate special moments of VIP clientele Build a networkwith exclusive partnersin communitytostrengthen and expand highend client's portfolio Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working Exhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy; inspire other team members to sell High Jewelry Required skills: Minimum 5+ years of experience in luxury retail environment Passion for luxury retail, experienced sales and clienteling professional in an omnichannel luxury environment; expert in High Jewelry and overall luxury products Results-driven risk-taker and self-starter with entrepreneurial mindset Established high-end network; ability to cultivate connections, expand client-base in multicultural luxury environments Impeccable presentation and collaboration skills Excellent interpersonal skills and demonstrated ability to build and maintain a strong network of high-end partners and clients Stays up to date on luxury trends, events and hot spots; attends key events to network with potential new clients Effectively utilizes all channels (e.g., social media) to engage with existing and potential VIP clientele Flexibility to work non-traditional hours, including days, nights, weekends, and holidays Fluent in Italian and English; a third language is an appreciated plusPreferred sills:
Proficiency in multiple languages add in any specific required languages for your zone A college/university degree Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work