Description

The Client Associate is responsible for providing day-to-day support to Financial Advisors. The Client Associate helps lead onboarding and maintenance for new and existing clients. The incumbent is responsible for client relationship management, which includes developing and maintaining strong relationships with high net worth clients. Lastly, he/she is responsible for client communication and education, which includes the communication of investment updates, market insights, and performance reports.

Primary responsibilities include

Responsible for portfolio management support, financial planning assistance, and account administration, including maintaining the requisite account documentation and monitoring pending transactions to ensure their prompt and complete resolution. Oversee the execution of daily transactions.Develop and nurture positive relationships with high-net-worth clients, wealth managers, and wealth management team members.Assist with client onboarding processes, including but not limited to the establishment of new accounts.

Qualifications, Education, Certifications and/or Other Professional Credentials

FINRA license Series 7 & 66 or 63/65 strongly preferredUndergraduate degree a plusStrong knowledge of investment and banking products and job-related experience (in Wealth, brokerage or RIA experience)Detail oriented and customer focusedProfessional verbal and written communicationBackground in private wealth management industry is advantageous

Hours & Work Schedule

Hours per Week: 40Work Schedule: Monday- Friday

Pay Transparency 

The salary range for this position is $32-$41 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.   

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.