Company:Arriver System Software S.R.L.

Job Area:Engineering Group, Engineering Group > Software Engineering

General Summary:

As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. In Autonomous Drive organization we target to deliver an open, scalable and flexible architecture solution running on Qualcomm® Snapdragon Ride™ System on a Chip (SoC) platform.

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.

As a Qualcomm Problem and Change Management Engineer, you will play a vital role in enabling a seamless handling of problem reports and change requests. 
Along with your team, you will enable the timely and compliant fulfillment of customer requirements. Your tasks include:

Defining and refining project strategy documentation (such as change management plan, problem management plan).

Contributing towards the definition of project specific processes while ensuring compliance to the overarching process frameworks.

Definition and Implementation of KPIs for issue handling.

Developing python scripts to automate process steps in JIRA. 

Supporting the setup of exchange specifications between different issue management systems.

Setting up and maintaining JIRA dashboards in the scope of Problem and Change management.

Minimum Qualifications

Bachelor's degree in Engineering, Computer Science, Informatics or equivalent.

Minimum of 2+ years of relevant work experience.

Experience with SW CM tools such as Jira, Python, codebeamer and git.

Preferred Qualifications

Masters degree in Engineering, Computer Science, Informatics or equivalent.

3+ years of relevant work experience in System / Software Development.

Experience in developing processes.

What you will bring:

Understanding of problem and change management processes.

Experience with the configurations of issue tracking systems like JIRA or codebeamer.

Basic understanding of the ASPICE and the ISO26262 standards.

Very good networking skills, self-organization and a proactive attitude.

Meeting moderation skills, ability to deal with multiple interfaces and adapt method of communication to get your point across.

Good problem-solving skills and ability to work independently with little direction.

Good presentation and English language skills.

Level of Responsibility:

Change and Problem Management across projects.

Decision-making skills are necessary since your work products will have a direct impact into the way of work of multiple development teams.

Excited about this role, but not sure if you meet 100% of the criteria? We would still like to hear from you and would welcome your application.  

What's on Offer:

Apart from working in an open, relaxed and collaborative space, you will enjoy:

Salary, stock and performance related bonus

Maternity/Paternity Leave

Employee stock purchase scheme

Employee health club reimbursement

Employee Assistance Program – counselling, eg. legal & heath advice

Education Assistance

Relocation support (if needed)

Life, Medical, Income and Travel Insurance

Equal Opportunities:

We are an Equal Opportunity employer; all qualified applicants will receive consideration for employment without regard to race, colour, religion, sexual orientation, gender identity, national origin, disability, veteran status, or any protected classification.

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.