As Process Analyst – Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. 
Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating.Investigate unapplied payments, rectify them, and ensure proper allocation.Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions.Adhere to client Service Level Agreements (SLAs) and meet the specified timelines.