Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for the role of Process Associate, Invoice To Cash

In this role, Responsible for quality and efficient service delivery of shared service OTC activities (Credit Collections, Assist Billing, Cash Applications and other OTC activities) as per the Service Level Agreement, in line with policies and procedures and control requirements.

Responsibilities

Monitor A/R aging and customer accounts to minimize past due accounts.

Perform Customer credit analysis as needed.

Initiate collection calls, emails, faxes and letters.

Work with Circulation and Advertising Managers on escalating collection actions.

Distribute A/R aging reports and discuss issues with Circulation and Advertising Managers.

Use and maintain A/R collections module in Circulation and Advertising System(s).

Perform Customer revenue and A/R trend analysis.

Other duties as assigned including dealing with UAC and trainings

Qualifications we seek in you

Minimum qualifications

Prior experience in managing global order to cash operation of similar size of organization

Demonstrated ability to develop and align functional strategies with organizational strategic vision

Strong understanding of control systems and relevant technologies and how they interact with each other

Demonstrated ability to develop and maintain productive business relationships with internal and external teams

Good time management skills – ability to handle multiple priorities, organize work and meet deadlines

Successfully manage multi-cultural, multi geography, non-uniform technology driven functional teams

Preferred qualifications

Qualified accountant / Graduate in FA

Graduate in Finance Accounts, Preferable SAP / Or Oracle knowledge. Additional knowledge of INFOR, ADPOINT will be an advantage

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.